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Tony Serra Nissan

Cullman, AL

4.5
1,952 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts. When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers. At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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1724 Cherokee Ave SW

Cullman, AL

35055

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Showing 1,952 reviews

October 12, 2022

Elizabeth was very attentive. She was very concerned about our happiness. I would def. use the dealership again. More

by AMJOHNSON7177
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Thompson, Jacob Mills
Oct 20, 2022 -

Tony Serra Nissan responded

Amjohnson7177, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 11, 2022

They are great bunch of people very helpful. They do a great job helping customers More

by 6677greer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wyatt Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary Bowling, Elizabeth Thompson, Robert Turner , Jonathan Donaldson, Erin Kilgo, Joshua Loggins, Jonathan (JP) Pearson, Chuck Kennedy, Brian Endi
Oct 20, 2022 -

Tony Serra Nissan responded

Hi 6677greer, thank you so much for your positive comments about Tony Serra Nissan! We appreciate your positive review about your recent experience with us! 6677greer, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan!

October 11, 2022

Very satisfied ! Hope to be a repeat customer ! This is first Nissan I have ever loaded but will not be my lastZ More

by 1tweenleader
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Oct 20, 2022 -

Tony Serra Nissan responded

1tweenleader, we're happy to hear you had such a positive experience with our team! Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 07, 2022

Fantastic dealership. Service department is the best I have ever dealt with. 5 trips there with no complaints. Very thorough and quick. Very nice people who treat you well More

by barnesjay28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of names
Oct 11, 2022 -

Tony Serra Nissan responded

Barnesjay28, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tony Serra Nissan. Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 05, 2022

This dealership is unethical and I will not ever purchase from them again. Better be glad the car had a better deal than most places or I would have returned it! More

by tyk33sha
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gary Krise, Jacob Mills
Oct 10, 2022 -

Tony Serra Nissan responded

Tyk33sha, we're disappointed to hear of the negative experience you had at our location. We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback.

October 05, 2022

They always always kind and always Getty me in it out quick. thankful for that. More

by tommiesmith55
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Oil change
Oct 10, 2022 -

Tony Serra Nissan responded

Tommiesmith55, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tony Serra Nissan. Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 04, 2022

The dealership has always been friendly and helpful to me I have been a customer there for over 9 years More

by cheri_2003us
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peggy Daniels
Oct 10, 2022 -

Tony Serra Nissan responded

We appreciate your positive review about your recent experience with us!

October 04, 2022

Wonderful service from everyone ,I really love coming to this Nissan because the workers are so welcoming and loving More

by redmondbrittany9114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Kennedy, Brian Endi
Oct 10, 2022 -

Tony Serra Nissan responded

Hi Redmondbrittany9114, we are very happy to have provided you with such a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 03, 2022

The sale guys are the best there. but i have to say the service manager is a joke More

by APRILHOOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fred Crutcher, Robert Turner , Jacob Mills, Erin Kilgo, Chuck Kennedy, Brian Endi
Oct 10, 2022 -

Tony Serra Nissan responded

We are disappointed to hear that you did not have a more positive experience with us at Tony Serra Nissan. Here at Tony Serra Nissan, we strive for excellence, and are disappointed to hear that you received anything less.

September 30, 2022

I was greeted by a friendly service advisor that understood my concern. The waiting room was comfortable and clean. My Nissan Altima was serviced in an expedient time frame. I was in and out in More

by brakeb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
Oct 03, 2022 -

Tony Serra Nissan responded

Brakeb, thank you for your kind words and this wonderful review! Thank you again for taking the time to let us know how we did. We hope you have a great day!

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