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Tony Serra Nissan

Cullman, AL

4.5
1,952 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing ...
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1724 Cherokee Ave SW

Cullman, AL

35055

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Showing 1,952 reviews

September 22, 2022

Service Center Greeting Employee was amazing and very kind, my car to be fixed took less than an hour before they took my car back.to repair More

by josephdlott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
Sep 24, 2022 -

Tony Serra Nissan responded

Hi Josephdlott, thank you so much for your positive comments about Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 21, 2022

Fast, on-tame and under budget. I would go back in a heart beat. They fixed my issues and were very communicative. More

by jameskwilliams17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Endi
Sep 24, 2022 -

Tony Serra Nissan responded

We appreciate your positive review about your recent experience with us! Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 21, 2022

Replaced battery but didn’t solve problem. Broke down on the way home. Had to have towed to someone who knows what they’re doing. Would not recommend More

by Ben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Sep 24, 2022 -

Tony Serra Nissan responded

Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (256) 739-1771.

September 20, 2022

Took my SUV in for an oil change . It was about 20 minutes til closing time. They got it done!!! I am very happy😊 More

by joycegunter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn’t get his name, but he was great
Sep 22, 2022 -

Tony Serra Nissan responded

Joycegunter, we're happy you found our staff to be so supportive during your experience here at Tony Serra Nissan. Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 20, 2022

The buying experience was very easy and I would definitely recommend them to other people. More

by Ladell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Bullard, Robert Turner
Sep 22, 2022 -

Tony Serra Nissan responded

Ladell, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 19, 2022

Did not schedule an appointment was in and out very quickly no issues with it More

by barbarab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Endi
Sep 19, 2022 -

barbarab responded

great

September 19, 2022

My experience with the dealership has been a positive one. The Service Department Representatives have been exceptionally informative and very pleasant to deal with. More

by PATTIPDP29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia, Service Payment Center , Erin Kilgo, Brian Endi
Sep 21, 2022 -

Tony Serra Nissan responded

Hi Pattipdp29, we are very happy to have provided you with such a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 19, 2022

Very well organized, clean facility and friendly personnel . They complete the work in a timely manner and get you back on the road More

by mfarmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Sep 21, 2022 -

Tony Serra Nissan responded

We appreciate your po Thank you again for taking the time to let us know how we did. We hope you have a great day! sitive review about your recent experience with us!

September 15, 2022

the last time i got my car serviced, everything went well. My only complaint would be that sometimes even if you make an appointment, it still takes a while to get your car serviced. More

by kalea3142
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not sure
Sep 17, 2022 -

Tony Serra Nissan responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 15, 2022

Cannot respond to phone calls about service questions in a timely manner. Teenage daughter was left stranded at school as a result. Would have taken less than 5 minutes to answer warranty question. Had to More

by jfbgflet
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Peggy Daniels, Erin Kilgo, Chuck Kennedy, Brian Endi
Sep 18, 2022 -

Tony Serra Nissan responded

Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Tony Serra Nissan (256) 739-1771

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