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Tony Serra Nissan

Cullman, AL

Overview
Employees
Reviews
Vehicles
4.5
1,933 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts. When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers. At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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1724 Cherokee Ave SW

Cullman, AL

35055

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Showing 1,933 reviews

August 31, 2022

Great fast and friendly service. Meet and exceeded my expectations . Definitely will do business again very soon . Thanks for the great service. More

by Clayton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Brian Endi
Report | Print
Sep 04, 2022 -

Tony Serra Nissan responded

Hi Clayton, we are very happy to have provided you with such a positive experience! We're glad to hear you enjoyed your visit.

August 31, 2022

Unable to actually diagnose my issue, tried to blame me. Very unprofessional. Not pleased at all. More

by mrsb8140
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Erin Kilgo
Report | Print
Sep 04, 2022 -

Tony Serra Nissan responded

Our service manager would really like to speak with you more regarding this matter. Please reach out to us at (256) 739-1771. We look forward to hearing from you.

August 29, 2022

I was very pleased with the quick turn around on my car. They were very pleasant to deal with. More

by Lori
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
Sep 02, 2022 -

Tony Serra Nissan responded

Lori, we're happy to hear you had such a positive experience with our team! Thank you for taking the time to let us know how we did. We hope you have a great day!

August 29, 2022

My husband and I were well pleased overall with our experience while going through the purchasing process of our Nissan Rogue. More

by B_CMASON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Thompson, Jacob Mills
Report | Print
Sep 02, 2022 -

Tony Serra Nissan responded

Hi B_cmason, we are very happy to have provided you with such a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 27, 2022

I am very Happy with salesmanship and service thus far with My 2021 Titan. Staff has been very friendly and helpful. Keep up the good work...!!! More

by GAILCOOPER73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Donaldson ( Sales ) would list more but can't really remember Their names...( My Bad ), Erin Kilgo
Report | Print
Aug 29, 2022 -

Tony Serra Nissan responded

Gailcooper73, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan! We look forward to your next visit! Take care!

August 27, 2022

Everyone involved with my purchase was amazing. Won't buy a vehicle from any other dealership. Highly recommend Tony Serra Nissan to anyone purchasing a vehicle. More

by Jennifer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Krise, Mason Isbell, Fred Crutcher, Dylan Bullard, Jacob Mills, Erin Kilgo, Jonathan (JP) Pearson, Brian Endi
Report | Print
Aug 31, 2022 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thanks again for taking the time to leave us this information about your recent visit. Take care!

August 26, 2022

Everyone there is great. They are all very friendly and helpful. So thankful i bought a car there. I love my Kicks! More

by Danastansell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Gouge, Fred Crutcher, Jacob Mills, Erin Kilgo, Jonathan (JP) Pearson, Chuck Kennedy, Brian Endi
Report | Print
Aug 29, 2022 -

Tony Serra Nissan responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 25, 2022

We bought our preowned vehicle last Saturday and we had a couple issues, the staff bent over backwards to solve the problems. More

by LAUGHER61
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Simpson, Elizabeth Thompson, Jacob Mills
Report | Print
Aug 28, 2022 -

Tony Serra Nissan responded

Laugher61, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan! We look forward to your next visit! Take care!

August 25, 2022

Very polite and professional would definitely do business again this is the second car I have bought from cullman dealership More

by bmmccurry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Bowling, Jacob Mills
Report | Print
Aug 28, 2022 -

Tony Serra Nissan responded

Bmmccurry, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tony Serra Nissan. Thank you so much again for your feedback! We hope you have a great day!

August 23, 2022

The experience with the dealership was friendly and easy. John Donaldson, my salesperson was great. More

by DKILGORE7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Mills, Jonathan Donaldson
Report | Print
Aug 26, 2022 -

Tony Serra Nissan responded

We appreciate your positive review about your recent experience with us! Thank you again for taking the time to let us know how we did. We hope you have a great day!

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