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Tony Serra Nissan

Cullman, AL

4.5
1,931 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts. When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers. At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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1724 Cherokee Ave SW

Cullman, AL

35055

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Showing 1,931 reviews

July 26, 2022

Quick and found the problem fast. Fixed my car in under 2 hours and cheap. More

by micahkitchens78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Jul 28, 2022 -

Tony Serra Nissan responded

Hi Micahkitchens78, we are very happy to have provided you with such a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 23, 2022

Tony Serra is the only dealership I will purchase a vehicle from. They are very professional and courteous. They work with you and have your wants and needs at heart. Wonderful customer service. More

by Elleranthony2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wyatt Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Bullard
Jul 29, 2022 -

Tony Serra Nissan responded

We appreciate your positive review about your recent experience with us! Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 20, 2022

I was satisfied with the staff who waited on me and made sure I was receiving everything I needed while I was waiting for my vehicle being service. I would recommend this dealership to anyone. More

by bobking01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Kennedy, Brian Endi
July 20, 2022

Nice people friendly environment good place to take your car to get worked on and get tires too More

by Hill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Krise, Mason Isbell, Bill Gouge, Fred Crutcher, Dylan Bullard, Mike Simpson, Jacob Mills, Erin Kilgo, Chuck Kennedy
July 19, 2022

Serviced manager is excellent. On top of running a highly efficient and accurate department. If/when something happens he is about correcting the issue. Maintenance personnel More

by vencelight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindi Burns, Shawn Gay
July 14, 2022

The service department is great to work with. They installed my hitch, but it did take me two trips because they were missing a part that did not get ordered More

by RACHELMBARKSDALE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindi Burns, Shawn Gay
July 14, 2022

Everyone at this dealership is very nice and helpful they answer all questions quickly and accurately and they make sure that everything is done correctly the first time. More

by Fester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindi Burns, Fred Crutcher, Dylan Bullard
July 14, 2022

The service department made the experience great. Brian Endl was very polite, professional and knowledgeable! More

by wtjt92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Endl
July 14, 2022

Had a good experience except for filling out the Survey. But had to bring truck back after 300 miles cause airbag light came on More

by joshualatorre8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Bullard
July 14, 2022

This dealership has always done their best to meet any needs that I may have. More

by Charlesj
Recommend Dealer
Yes
Employees Worked With
Cindi Burns
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