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Tony Serra Nissan
Cullman, AL
1,933 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts.
When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers.
At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 1,933 reviews
June 13, 2022
I had an appointment at 930 for my first free oil change after the purchase of my 2022 Altima. It was 11 before the vehicle was complete. When I made the appointment I was told that a scheduled oil change w after the purchase of my 2022 Altima. It was 11 before the vehicle was complete. When I made the appointment I was told that a scheduled oil change would take 30 mins More
by csizemore04
Verified CustomerEmployees Worked With
Service employee
June 03, 2022
I enjoyed my time with my salesman. .he was so thoughtful and kind..I would recommend him to all my friends .he was so thoughtful and kind..I would recommend him to all my friends More
by Jo Ann
Employees Worked With
Gary Krise, Fred Crutcher, Shannon Parker, Zachary Bowling, Dylan Bullard
June 01, 2022
Great service. Annoying call backs. Had different emoyees call for verification and about a survey if service was good 5 times after I've done kne already. Otherwis Annoying call backs. Had different emoyees call for verification and about a survey if service was good 5 times after I've done kne already. Otherwise, very great service. More
by Cybelldine
Employees Worked With
Cindi Burns, Shawn Gay
May 31, 2022
I had a great service on my car yesterday afternoon. Thank you very much. I will recommend you to everyone. Thank you very much. I will recommend you to everyone. More
by fred1951
Employees Worked With
Gary Krise, Bill Gouge, Michael Al-Dijaili, Zachary Bowling, Zakary Stewart, Donald Goodwin
May 31, 2022
Service staff friendly, service relatively quick BUT this is the third time (I believe, I may have lost count) that I have asked for my tires to be rotated and the service was not performed. At least this ti is the third time (I believe, I may have lost count) that I have asked for my tires to be rotated and the service was not performed. At least this time you charged me for it. I was hopeful when I saw that on the bill. However when I checked the next day they had not been rotated. I know this for a fact. I came by today (5/31)and showed your service advisor. I did not have time today to have the work done. I am coming by next week when I’m back in town to have it done. This is getting beyond annoying for a simple service request. I’m beginning to doubt you could actually handle a complex matter. Thanks Jim Maples More
by jimmaples
Employees Worked With
Cindi Burns, Shawn Gay
