Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Tony Serra Nissan
Cullman, AL
1,933 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts.
When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers.
At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,933 reviews
April 16, 2022
Took my car in this morning (Friday 15) for oil change and tire rotation. They said they rotated tires and noted it on paper work. Well they never rotated my tires at all cause I have a tire that is marke and tire rotation. They said they rotated tires and noted it on paper work. Well they never rotated my tires at all cause I have a tire that is marked since I had the car…..that same marked tire has been sitting on front passenger side since I bought the car. They never rotated tires on my last oil change. My car will be going back for a tire rotation and I will stand right there and make sure it gets done. We have bought 5-6 new cars from them in 5-6 years and they want to cheat their customer on service. I don’t trust them now……time to find new dealership. Mark ir tires folks to make sure they are getting rotated properly. More
by ohmackdonald73
Employees Worked With
The service department , Cindi Burns, Shawn Gay
April 15, 2022
I went for an oil change and tire rotation. I was a walk in (no appointment). I was in and out in under an hour. My daughter liked looking at the pretty blue cars and the "creek" while we waite I was a walk in (no appointment). I was in and out in under an hour. My daughter liked looking at the pretty blue cars and the "creek" while we waited. Great customer service as well! More
by Tre Q.
Verified CustomerEmployees Worked With
I am terrible with names every employee has a great attitude
April 14, 2022
Best experience ever made possible by the employees that work there. Would defenitly recommend Tony serra nissan of Cullman and the fabulous employees to any person looking to buy a car! work there. Would defenitly recommend Tony serra nissan of Cullman and the fabulous employees to any person looking to buy a car! More
by amandasmith0089
Employees Worked With
Johnathan Pearson
April 13, 2022
The service center man was very nice and helpful. The clerk was so nice and took me to a sales rep when I needed a question answered about my warranty. I was in and out in about an hour. Everyone was The clerk was so nice and took me to a sales rep when I needed a question answered about my warranty. I was in and out in about an hour. Everyone was friendly and very helpful! More
by DEBBIEBURGESS
Employees Worked With
Don’t know names clerk checked me out was female. Man checked me in was make. Sales rep or finance guy - not sure- was male. All very nice and professional., Shawn Gay
April 08, 2022
I was able to schedule a service appointment for an oil change and tire rotation for the same day I called. They even did a recall that I had forgotten about. The staff was friendly and I was pleased with change and tire rotation for the same day I called. They even did a recall that I had forgotten about. The staff was friendly and I was pleased with the wait time. More
by coneta
Employees Worked With
Cindi Burns, Fred Crutcher, Shannon Parker, Shawn Gay
