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Tony Serra Nissan
Cullman, AL
1,905 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts.
When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers.
At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 1,905 reviews
Verified Customer
October 01, 2021
The service Dept namely Shawn gave excellent customer service and went above and beyond. I called in tears and he calmed me and fixed my problem with a smile. I won’t go anywhere else! service and went above and beyond. I called in tears and he calmed me and fixed my problem with a smile. I won’t go anywhere else! More
by Medicangel
Employees Worked With
Shawn
September 22, 2021
Courtesy was high, very friendly and most of all extremely quick was told I would receive a second key and they had one made for me as quickly as possible extremely quick was told I would receive a second key and they had one made for me as quickly as possible More
by Kyle
Employees Worked With
Mason Isbell, Cindi Burns
September 22, 2021
Speedy oil change and tire rotation without an appointment...excellent customer service! They were very polite and offered the tire rotation without me having to ask. appointment...excellent customer service! They were very polite and offered the tire rotation without me having to ask. More
by dawnterry72
Employees Worked With
Can’t remember the gentlemen’s name.
September 22, 2021
Fast and friendly people. Willing to help with any need. The service department was very clean and a comfortable place to wait whil work being done The service department was very clean and a comfortable place to wait whil work being done More
by diann_7685
Employees Worked With
Chuck Kennedy, Cindi Burns, Wesley Roenicke, Chloe Holmes
September 22, 2021
I give them 4 because I didn’t no anything about the 10 percent when I purchased tires and had a oil change on yesterday being retired military……. percent when I purchased tires and had a oil change on yesterday being retired military……. More
by camillatwitty
Employees Worked With
Chuck Kennedy, Cindi Burns, Wesley Roenicke, Chloe Holmes
