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Tony Serra Nissan
Cullman, AL
1,902 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts.
When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers.
At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 1,902 reviews
August 31, 2021
It's a great dealership. Took care of all my needs and worries. I will definitely use them again for any problems or service needs. worries. I will definitely use them again for any problems or service needs. More
by willg3334
Verified CustomerEmployees Worked With
Mason Isbell, Chuck Kennedy, Cindi Burns, Fred Crutcher, Shannon Parker, Dylan Bullard, Wesley Roenicke, Chloe Holmes
August 27, 2021
My sales rep Austin DG and Donald were absolutely amazing. They did everything they could to help me and I love my new car. Would definitely recommend them. amazing. They did everything they could to help me and I love my new car. Would definitely recommend them. More
by Mfarr0510
Employees Worked With
Austin (DG), Donald Goodwin
August 26, 2021
Excellent service. Clean environment. Friendly, knowledgeable and courteous staff. They continue to impress. Love the service coupons, ordered tires and had them there same day and put them on sa knowledgeable and courteous staff. They continue to impress. Love the service coupons, ordered tires and had them there same day and put them on same day too. More
by Cullman Customer
Employees Worked With
Service Dept Team
August 25, 2021
They are friendly have fast service and dont beat around the truth. They tell you luke it is. I highly recommended this dealer ship to anyone. the truth. They tell you luke it is. I highly recommended this dealer ship to anyone. More
by Chasity1Chasityblack102
Employees Worked With
Chuck Kennedy, Cindi Burns, Wesley Roenicke, Chloe Holmes
August 25, 2021
A very comfortable atmosphere plus they get you in and out quickly. Great customer service also. I enjoy also the cleanliness of the service department. out quickly. Great customer service also. I enjoy also the cleanliness of the service department. More
by crysbrooks1977
Employees Worked With
Chuck Kennedy
August 24, 2021
Excellent service, very friendly dude for sure. He made everything an easy process and helped me find the car that I absolutely love! Thanks Jacob! everything an easy process and helped me find the car that I absolutely love! Thanks Jacob! More
by LOGANMAECHAMBERS
Employees Worked With
Jacob Mills, Fred Crutcher, Dylan Bullard
August 24, 2021
Sales experience was Good, it’s the after care that is nonexistent. Either their Finance Manager is constantly “out of office” and cannot return calls that have stacked up for weeks, or they don’t have a nonexistent. Either their Finance Manager is constantly “out of office” and cannot return calls that have stacked up for weeks, or they don’t have a finance manager anymore? We were told he would contact our county clerk (out of state) to provide us our tags. This dealership does not give temporary tags. Going on THREE weeks without temporary tags, nor correspondence to our county clerk for plate. Staff is super young and with that comes inexperience. More
by jenvance00
Employees Worked With
Michael Al-Dijaili, Dylan Bullard
August 24, 2021
Staff was knowledgeable, friendly, understanding, and helpful. Jonathan and Austin were knowledgeable salesmen that answered all the questions that I had. Dylan was helpful and easy to work with in the f helpful. Jonathan and Austin were knowledgeable salesmen that answered all the questions that I had. Dylan was helpful and easy to work with in the finance department. More
by MELTONCHASTEN
Employees Worked With
Fred Crutcher, Dylan Bullard
August 24, 2021
Awesome service - I went in for an oil change and was very satisfied with my visit. I love this service location and will continue to use this . very satisfied with my visit. I love this service location and will continue to use this . More
by Charlesj
Employees Worked With
Chuck Kennedy
August 23, 2021
The personnel were extremely nice and professional. The turnaround was pretty quick but it cost $124 for them to take a quick look under the hood and tell me I needed a new ac compressor and that they're o turnaround was pretty quick but it cost $124 for them to take a quick look under the hood and tell me I needed a new ac compressor and that they're on back order for two weeks. The timing couldn't be helped. I get that, but $124 to look at it? More
by sullinsdd
Employees Worked With
Austin, Chloe Holmes
