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Tony Serra Nissan
Cullman, AL
1,902 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts.
When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers.
At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 1,902 reviews
July 14, 2021
I took my Nissan Titan here for warranty work and everyone was rude and didn’t want to do anything they told me to keep driving my truck when stuff Is wrong with it because they didn’t want to take i everyone was rude and didn’t want to do anything they told me to keep driving my truck when stuff Is wrong with it because they didn’t want to take it apart and find the problem I will never recommend y’all to anyone More
by aleach14
Verified CustomerEmployees Worked With
Wesley roenicke, Chuck Kennedy, Cindi Burns, Wesley Roenicke, Chloe Holmes
July 14, 2021
They are always friendly and fast and do great on my car. They even parked my car out of the rain so i wouldn't get wet when i left They even parked my car out of the rain so i wouldn't get wet when i left More
by chris.lybbert
Employees Worked With
Chuck Kennedy, Fred Crutcher, Zachary Bowling
July 13, 2021
Our go to dealership! Just purchased our 6th vehicle from Serra Nissan Cullman. Seth Fendley did an amazing job getting us in our 21 rogue platinum Serra Nissan Cullman. Seth Fendley did an amazing job getting us in our 21 rogue platinum More
by nickeye
Employees Worked With
Seth Fendley, Fred Crutcher, Shannon Parker, Dylan Bullard
July 13, 2021
I was so happy to hear this location changed. Totally different atmosphere. I was treated with great respect by Chloe and Chuck. Extremely nice. Si far I feel our car was fixed properly. different atmosphere. I was treated with great respect by Chloe and Chuck. Extremely nice. Si far I feel our car was fixed properly. More
by wilhelm_di
Employees Worked With
Chuck Kennedy, Chloe Holmes
July 12, 2021
Excellent customer service and overall great experience!! Definitely will be getting my service done here again! Chloe was very helpful and they got my service done in a timely manner. Definitely will be getting my service done here again! Chloe was very helpful and they got my service done in a timely manner. More
by Alanamarie529
Employees Worked With
Chloe Holmes
July 11, 2021
The service personnel are always very helpful, cheerful and pleasant. It is always nice to have a comfortable, clean waiting area with magazines or newspapers to read and refreshments if you like. The wo and pleasant. It is always nice to have a comfortable, clean waiting area with magazines or newspapers to read and refreshments if you like. The work on my automobile is always done in a timely manner. More
by Bjccarole
Employees Worked With
Cindi Burns
July 07, 2021
The salesmen and managers are great to deal with.they do what ever it takes to make sure everything goes smoothly and try their best to give you what you want. what ever it takes to make sure everything goes smoothly and try their best to give you what you want. More
by davidwoodall76
Employees Worked With
Fred Crutcher, Shannon Parker, Zakary Stewart, Dylan Bullard
July 05, 2021
Wonderful experience and very qualified salesman. He was kind and answered all our guest ions and if he wasn’t 100% he went and got the answer. Every person we talked to was hospitable and professional. I w kind and answered all our guest ions and if he wasn’t 100% he went and got the answer. Every person we talked to was hospitable and professional. I will highly recommend this dealership to family and friends. We are totally satisfied.Seth Fendley was wonderful and have not one gripe or complaint. More
by MAWDIE4
Employees Worked With
Seth Fendley …5 star rating, Fred Crutcher, Dylan Bullard
