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Tony Serra Nissan
Cullman, AL
1,894 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts.
When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers.
At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 1,894 reviews
April 13, 2020
Awesome people. They go above and beyond to make sure the customer is happy. Always friendly smiling faces and ready to help. Deffinatly would recommend and will be returning for more purchases customer is happy. Always friendly smiling faces and ready to help. Deffinatly would recommend and will be returning for more purchases More
by km03261990
Verified CustomerEmployees Worked With
Tyler myers, DJ Maxwell, Fred Crutcher
April 07, 2020
Service Appointments made and confirm on-line through the dealership web site. Team is courteous and professional. Service area has a designated waiting are Appointments made and confirm on-line through the dealership web site. Team is courteous and professional. Service area has a designated waiting area that is an open environment with complimentary popcorn, water and a selection of K-cup coffees. The only negative is amount of time required to complete basic service. More
by tlowe38424
Employees Worked With
Montanna Newton
April 07, 2020
She was in credibly helpful and had great service. They were quick and professional. I enjoyed my time there. I will come back to get my car serviced were quick and professional. I enjoyed my time there. I will come back to get my car serviced More
by TCARRIE.7552
Employees Worked With
Montanna Newton
April 07, 2020
I have bought 2 vehicles from this location. I love them. They are not pushy, and everyone is super friendly. I havent ever had any problems with getting through to speak with someone, and all my questions/c They are not pushy, and everyone is super friendly. I havent ever had any problems with getting through to speak with someone, and all my questions/concerns are always resolved in the same visit. I will forever come back here for service in both vehicles. More
by krista.birmingham90
Employees Worked With
DJ Maxwell, Montanna Newton, Fred Crutcher
April 07, 2020
Everything was pleasant and friendly. The service was prompt and professional. I bought the car at that dealership and it is nice to know that they care about me after the sale. prompt and professional. I bought the car at that dealership and it is nice to know that they care about me after the sale. More
by warrenruland1012
Employees Worked With
Katie Wigginton, Christy Hopper, Montanna Newton, Shannon Parker
April 03, 2020
The personnel are very kind, friendly and professional. The waiting area was clean and very relaxing. They took great care of my SUV. I could go other places, but I prefer the service department here. The waiting area was clean and very relaxing. They took great care of my SUV. I could go other places, but I prefer the service department here. I also like the coupons for service that I receive . More
by learnest1957
Employees Worked With
Chuck Kennedy, Cindi Burns
April 01, 2020
I am super excited with my new car from Tony Serra Nissan! Everyone was polite and professional- ESPECIALLY Mr. Bill Gouge. I told him exactly what my goal payment was, and he stuck to it which was ve Nissan! Everyone was polite and professional- ESPECIALLY Mr. Bill Gouge. I told him exactly what my goal payment was, and he stuck to it which was very important to me. He was extremely knowledgeable of the inventory, and answered all my questions to put me at ease. I felt like he genuinely cared about my family and I and our wants and needs. I will absolutely be back the next time I’m ready for a car. Thank you all!! Especially Bill and Gary! More
by Tarrah Vigue
Employees Worked With
I don’t remember her name. (I am so sorry! I was anxious) but the lady who helped me with the financial part was a five star rating too! , Katie Wigginton, Gary Krise, Bill Gouge, Shannon Parker
April 01, 2020
You pull in and they wait on you right then.I didn’t have to wait.They are very helpful.They know what they are doing. to wait.They are very helpful.They know what they are doing. More
by annettestapler1
Employees Worked With
Haley Sasnette, Katie Wigginton, Chuck Kennedy, Montanna Newton, Cindi Burns, Fred Crutcher, Shannon Parker
March 31, 2020
They have always been friendly, quick and courteous! I have been driving to this dealership for every service with no regrets. They are very consistent! have been driving to this dealership for every service with no regrets. They are very consistent! More
by soveriegn
Employees Worked With
Chuck Kennedy, Montanna Newton, Cindi Burns
March 30, 2020
New vehicle I had a second great buying experience the staff is so helpful and friendly and the go above and beyond to make sure you have a great buying experienc I had a second great buying experience the staff is so helpful and friendly and the go above and beyond to make sure you have a great buying experience More
by KeithnTracyJones
Employees Worked With
Hope, DJ Maxwell, Fred Crutcher
