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Tony Serra Nissan
Cullman, AL
1,894 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts.
When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers.
At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 1,894 reviews
March 30, 2020
Absolutely wonderful company 🥰 the service department is out of this world and sales is great as well! We love Sabrina in service for sure! Cant wait to come back! out of this world and sales is great as well! We love Sabrina in service for sure! Cant wait to come back! More
by saintbuddy596
Verified CustomerEmployees Worked With
Sabrina hunter five stars , Katie Wigginton, DJ Maxwell, Gary Krise, Chuck Kennedy, Montanna Newton, Bill Gouge, Cindi Burns, Jonathan White, Fred Crutcher, Shannon Parker
March 30, 2020
The custimer service rep was very helpful and knowledgeable. They started promptly at my appointment time abbr finished in a timely fashion. I was well served. knowledgeable. They started promptly at my appointment time abbr finished in a timely fashion. I was well served. More
by jhall29
Employees Worked With
Montanna Newton
March 29, 2020
Outstanding service Great service and friendly staff always courteous and eager to answer any and all questions about my vehicle as well as other vehicles I come in and l Great service and friendly staff always courteous and eager to answer any and all questions about my vehicle as well as other vehicles I come in and look at while waiting. Plus excellent coffee. More
by KeithnTracyJones
Employees Worked With
Hope, Montanna Newton
March 28, 2020
Recall They got it done! And called when completed Not much else to say Dropped it off and picked it up Liked the cover on Steering wheel They got it done! And called when completed Not much else to say Dropped it off and picked it up Liked the cover on Steering wheel More
by monicawesson
Employees Worked With
Christy Hopper
March 23, 2020
Fine, do what was expected of them. Oil changed, tires rotated and checked fluid. Checked where I had windshield replaced on lights working properly. Thanks rotated and checked fluid. Checked where I had windshield replaced on lights working properly. Thanks More
by fayekey48
Employees Worked With
Chuck Kennedy
March 19, 2020
Always love coming here to have my van serviced. Everyone is so friendly and nice. Love that the waiting area is clean and the extra bonus are the drinks and snacks!! is so friendly and nice. Love that the waiting area is clean and the extra bonus are the drinks and snacks!! More
by memebarnes09
Employees Worked With
Montanna Newton
March 19, 2020
I brought my car to get serviced. A sales man approached me trying to sale me a car and I repeatedly told him that I was not interested but yet he persisted. I will never buy a car here. I came in a few mon me trying to sale me a car and I repeatedly told him that I was not interested but yet he persisted. I will never buy a car here. I came in a few months ago looking at cars and the manager (Fred) was rude and unprofessional to me and made rude comments about my credit score and marital status. I will never shop here while he is employed here. The only reason I had my car serviced here instead of the Huntsville Nissan which has amazing customer service is due to the Coronavirus. More
by kcarroll5380
Employees Worked With
Fred Crutcher
March 19, 2020
Service department gave great advice and took the time to provide value to a routine maintenance. The process could have been boring but they were even cognitive to the health issues in the present climate. provide value to a routine maintenance. The process could have been boring but they were even cognitive to the health issues in the present climate. Will keep going back that is for sure. More
by A1CYORK
Employees Worked With
Montanna Newton
March 17, 2020
I believe this is the best dealership I ever been to. They really wanted to meet my needs and I really appreciate it. GOD IS GOOD 🙌🏽 They really wanted to meet my needs and I really appreciate it. GOD IS GOOD 🙌🏽 More
by corbettwebb
Employees Worked With
DJ Maxwell, Fred Crutcher, Shannon Parker
