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Tony Serra Nissan
Cullman, AL
1,894 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts.
When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers.
At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 1,894 reviews
January 09, 2020
I bought my car 1 year ago why has it taken you so long to send this survey The service department needs improvement and the manager ,David, needs to follow up with his customers when he says he will So I to send this survey The service department needs improvement and the manager ,David, needs to follow up with his customers when he says he will So I don’t think I will buy another car there More
by kathyatkinson2828
Verified CustomerEmployees Worked With
Don’t remember their names
January 09, 2020
Oil change and part replacement Very efficient, knowledgeable and friendly. I was treated with respect. It was all I expected from a Service Department I will always come to Serra wi Very efficient, knowledgeable and friendly. I was treated with respect. It was all I expected from a Service Department I will always come to Serra with my vehicle needs. More
by imassey
Employees Worked With
Christy Hopper, David Macbain
January 09, 2020
I highly recommend the service department! Montana was very knowledgeable about warranties and timely in returning calls with awesome personality! Also, they cleaned my car after service which was excelle very knowledgeable about warranties and timely in returning calls with awesome personality! Also, they cleaned my car after service which was excellent!!! More
by ecdueland
Employees Worked With
Montana
January 08, 2020
They were so helpful and flexible. I lived over an hour away and they were gracious enough to do most of the transaction over the phone. They were really nice on the phone and in person. Love my car and wo away and they were gracious enough to do most of the transaction over the phone. They were really nice on the phone and in person. Love my car and wouldn’t have been able to get it if it wasn’t for the flexibility and kindness of the people here! More
by anried
Employees Worked With
Haley, Christy Hopper, David Macbain, Mason Isbell
January 08, 2020
Very satisfying Love dealing with DJ Very fun guy to be around, very attentive and puts your needs above his. Was very impressed when he had another possible sale wai Love dealing with DJ Very fun guy to be around, very attentive and puts your needs above his. Was very impressed when he had another possible sale waiting on him and he refused to leave us, even though we told him it would be ok. More
by jamesbduncan
Employees Worked With
DJ Maxwell
January 03, 2020
Another great experience! We have purchased 6 vehicles from Tony Serra Nissan. Our experience with sales and service has always been a smooth process. This time was a routine o We have purchased 6 vehicles from Tony Serra Nissan. Our experience with sales and service has always been a smooth process. This time was a routine oil change. I was greeted at the service bay door and then spoken to in some way by every employee in the building! I am thankful for the personal treatment and professional mannerisms of a great establishment!!! More
by david.davis65
Employees Worked With
Fred Crutcher, DJ Maxwell
January 01, 2020
2nd Service I was in and out super quick! Everyone was super nice and took care of us while we waited. I could have not been more pleased. I was in and out super quick! Everyone was super nice and took care of us while we waited. I could have not been more pleased. More
by garydonwebb
Employees Worked With
Idk
January 01, 2020
Awesome Service All The Way Around Everyone is extremely nice, and very professional. The service department is second to none, and always goes the extra mile to make sure things are wo Everyone is extremely nice, and very professional. The service department is second to none, and always goes the extra mile to make sure things are working properly. I wouldn't trust my vehicles with anyone else! Afterwards, the service department called Ann's notified me the part for my car's recall came in, and we immediately set the appointment. More
by Nicholas.worden
Employees Worked With
Christy Hopper, Mason Isbell
January 01, 2020
Great Service! They really went the extra mile!!!! The new manager and the service department are great! Everyone treated us wonderfully and went above and beyond what's expected. I would recommend thi The new manager and the service department are great! Everyone treated us wonderfully and went above and beyond what's expected. I would recommend this dealership to anyone. More
by lee35055
Employees Worked With
Chris Schaefers
December 31, 2019
Nissan Rouge This is the 2nd vehicle we have purchased from this dealer. Expect friendly service and knowledgeable employees. We are looking forward to enjoying ou This is the 2nd vehicle we have purchased from this dealer. Expect friendly service and knowledgeable employees. We are looking forward to enjoying our new rouge. More
by julzmelman
Employees Worked With
Bill, Fred, Gary Krise, David Macbain
