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Tony Serra Nissan
Cullman, AL
1,894 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts.
When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers.
At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 1,894 reviews
December 10, 2019
They sat in my car and I drove them around the block ,hear w Got tag light fixed ,told them it's making a ping noise. they couldn't fine it so when I came ,the head service man rode quality me and heard the nois Got tag light fixed ,told them it's making a ping noise. they couldn't fine it so when I came ,the head service man rode quality me and heard the noise and talked to hear mechanic and they found the problem and fixed my car in 45 minutes and I was on my way More
by penbrock
Verified CustomerEmployees Worked With
Montana Head of service dept.
December 10, 2019
Fast and friendly Everyone was very friendly, helpful and professional. They provided excellent service. The dealership was nice and the employees looked very nice as Everyone was very friendly, helpful and professional. They provided excellent service. The dealership was nice and the employees looked very nice as well. 5 stars. I did not ask names but the young lady in service that took all of my information and came to talk to me to tell me what all they were doing to my vehicle, was extremely friendly and very helpful. As well as the lady who checked me out. I wish I had gotten there names. More
by jr.mom237
Employees Worked With
Did not get names — see review
December 09, 2019
Service fir damaged tire Good service withbsakevamd also service friendly people worked quickly to get us on the cat we wanted will recommend to others to come up here Good service withbsakevamd also service friendly people worked quickly to get us on the cat we wanted will recommend to others to come up here More
by guinhudson424
Employees Worked With
Katie Wigginton, Gary Krise
December 09, 2019
Very good Good service and quick. Everyone was very nice just take care of my vehicle within a timely manner. And let me know everything that was done and if an Good service and quick. Everyone was very nice just take care of my vehicle within a timely manner. And let me know everything that was done and if anything was wrong with the vehicle More
by crazykeller8
Employees Worked With
David Macbain, Mason Isbell
December 09, 2019
Purchase I was real happy this time really nice people can’t complain about anything.. I got a good deal Thank you! I’ll be back I was real happy this time really nice people can’t complain about anything.. I got a good deal Thank you! I’ll be back More
by swampfox1959
Employees Worked With
DJ Maxwell, Christy Hopper, Zak Stewart
December 05, 2019
Great service with friendly employees. Wonderful service! Relaxing atmosphere. Friendly people that answered any questions I had about my service! They worked me into their schedule and mad Wonderful service! Relaxing atmosphere. Friendly people that answered any questions I had about my service! They worked me into their schedule and made me fell at home. More
by Richard
Employees Worked With
Cindi Burns, Hope Smith, Mark Rutherford, Fred Crutcher, Heath Turney, DJ Maxwell, Gary Krise
December 04, 2019
Go To Service Center For the past 6 years and 2 vehicles, I have used the Nissan Service Center. We have been serviced fairly and never tried to be pressured into services For the past 6 years and 2 vehicles, I have used the Nissan Service Center. We have been serviced fairly and never tried to be pressured into services we did not want. More
by chris.robson
Employees Worked With
Not sure
December 03, 2019
easy to work with salesman. He evaluated type/model of vehicle I was searching, he had one on lot, and made the deal work for both of us. He made a happy camper out of the custom He evaluated type/model of vehicle I was searching, he had one on lot, and made the deal work for both of us. He made a happy camper out of the customer that will recommend others of the great service. More
by peggy_daniels
Employees Worked With
DJ Maxwell
December 03, 2019
Oil change Put in the wrong oil but they changed it my hope is that it does not hurt my car I have always had a great experience with them first time anything w Put in the wrong oil but they changed it my hope is that it does not hurt my car I have always had a great experience with them first time anything was wrong More
by mimihk02
Employees Worked With
Sabrina Hunter
December 03, 2019
Everything went fine. In and out in a very short time. Friendly service. Easy to schedule my service on line. Very prompt in getting vehicle in the shop. In and out in a very short time. Friendly service. Easy to schedule my service on line. Very prompt in getting vehicle in the shop. More
by BOMCCOLLUM39
Employees Worked With
Not sure of which person waited on me.
