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Tony Serra Nissan
Cullman, AL
1,894 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts.
When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers.
At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 1,894 reviews
November 28, 2019
Finding my Titan They knew what I wanted and produced. Zak was always available when I called or texted. Everyone at dealership from management to the guys in shop we They knew what I wanted and produced. Zak was always available when I called or texted. Everyone at dealership from management to the guys in shop went above and beyond. More
by dwmcgriff
Verified CustomerEmployees Worked With
Fred, Zak Stewart
November 27, 2019
Great Always nice and polite and willing to answer any questions. Service is done in a timely manner and they have a room for the kiddos to play in while we Always nice and polite and willing to answer any questions. Service is done in a timely manner and they have a room for the kiddos to play in while we wait. This is an hour drive from my home, but we’ll worth the drive. More
by cherylamills
Employees Worked With
Christy Hopper
November 27, 2019
Oil change It was much better than last few times I visited and I got to use my points and also used a certificate I got through mail to help with payment. It was much better than last few times I visited and I got to use my points and also used a certificate I got through mail to help with payment. More
by g.bagwell1962
Employees Worked With
DJ Maxwell
November 26, 2019
Good service Christy was new but very helpful and knowledgeable, she went above and beyond. Thanks to Christy. Dealership was very clean. We met new manager, very Christy was new but very helpful and knowledgeable, she went above and beyond. Thanks to Christy. Dealership was very clean. We met new manager, very nice. More
by cj_contracting
Employees Worked With
Christy Hopper
November 25, 2019
just not the same without Shan the manager. The service was okay but they didn't explain what all they checked like they always did when Shan was the manager. I could tell she wasn't there anymo The service was okay but they didn't explain what all they checked like they always did when Shan was the manager. I could tell she wasn't there anymore even though i didn't know anything about it. Its a good thing that ya'll got Fred back because him and Shan was the masterpiece of this Nissan Dealership. The girls in the office were really nice, nothing against them. Just very disappointed that Shan and Fred both were gone but good to know that Fred did come back. More
by patricia4
Employees Worked With
FRED
November 23, 2019
He messaged me on a Saturday they had gotten a Land Rover in, and he knew I love them.. told me price all the details.. I wasn’t in the market to buy another vehicle but he still kept me in mind.. on my way in, and he knew I love them.. told me price all the details.. I wasn’t in the market to buy another vehicle but he still kept me in mind.. on my way home from work my vehicle broke down... I was very sad but I ended up messaging David to go ahead and get the other one. He came and picked me up and everything got taken care of. He helped me out so much and I Love my LR4 .. Thank you!! More
by Mlbaggett1992
Employees Worked With
David Macbain
November 22, 2019
My new car Dj Maxwell and Gary Krise were very determined to help get me and my kids into a safe new car. I really appreciate all their hard work to make it happ Dj Maxwell and Gary Krise were very determined to help get me and my kids into a safe new car. I really appreciate all their hard work to make it happen! More
by Izzyandlilysmom
Employees Worked With
Haley Sasnette, DJ Maxwell, Gary Krise
November 22, 2019
Customer service at Tony Serra Nissan is awesome. The service department goes above and beyond to assist me when i go in for service. The young girl who assisted me when I came in helped me understan The service department goes above and beyond to assist me when i go in for service. The young girl who assisted me when I came in helped me understand everything you guys were doing with my car, and answered all of my questions clearly. She was the best customer service rep I have ever had in that location. Her name is Montana Newton!! She is excellent......and whatever you are paying her, it is not enough!! More
by natalieharrison
Employees Worked With
Montana Newton was the best!!!! Also, Hope Smith in cashier was one of the most pleasant people I have come in contact with. These girls are both awesome. You should keep them both for a long time!!
November 21, 2019
Ok experience , Were not able to repair my radio problem without doing diagnostic check. Recommending services that I dont really feel like I need Ok , Were not able to repair my radio problem without doing diagnostic check. Recommending services that I dont really feel like I need Ok More
by charrison55
Employees Worked With
Dont know her name in service dept
November 20, 2019
Great clean and friendly; no pressure Got me in and out easily ; email saved me money on the oil change. Service went over what needs attention on my auto . Snack bar great Got me in and out easily ; email saved me money on the oil change. Service went over what needs attention on my auto . Snack bar great More
by jdr_platinum9
Employees Worked With
Christy Hopper
