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Tony Serra Nissan

Cullman, AL

4.4
1,970 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts. When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers. At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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1724 Cherokee Ave SW

Cullman, AL

35055

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Showing 1,971 reviews

August 06, 2025

The service department was fantastic to work with! They took gem rear care of us! More

by 35057jhoenshell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Rooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reece Weissend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2025 -

Tony Serra Nissan responded

Thanks for the kind words! Our service department prides itself on taking genuine care of our customers—and it sounds like they hit the mark. At Tony Serra Nissan, we treat cars like treasures and customers like family (minus the awkward holiday photos).

August 06, 2025

I have been coming here for 13 years and just bought my 4th car from them. They have always been great and have been able to find me a car that was perfect for me every time. The staff is so friendly! I al More

by chris.lybbert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cy Sisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elijah Szelag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Ransum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geoff
Aug 08, 2025 -

Tony Serra Nissan responded

Chris, four cars in 13 years? At this point, you're basically part of the building—and we wouldn’t have it any other way. We’re honored you keep trusting the Tony Serra Nissan team to find your perfect match every time. Thanks for the loyalty, the kind words, and the great taste in vehicles. We’ll be ready when it’s time for car #5!

August 05, 2025

When I have to explain to the technician and the master technician exactly how to reproduce an issue after already telling them once. It tends to put a damper on my mood. I was assured that everything was More

by swatts528
Recommend Dealer
No
Employees Worked With
Zack Rooks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Rooks
Aug 06, 2025 -

Tony Serra Nissan responded

We get it—having to repeat instructions feels a lot like telling someone where the remote is… when it’s right in front of them. That’s not the kind of back-and-forth we want our customers to go through at Tony Serra Nissan. While we’re glad our service manager listened and confirmed what you’d been saying all along, it shouldn’t have taken that extra step. Your feedback’s a reminder that listening the first time is faster, easier, and saves everyone from an unnecessary déjà vu moment.

August 04, 2025

The people at this dealership are courteous and helpful. Everyone I have dealt with has treated me with respect More

by johnnarn59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Rooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reece Weissend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2025 -

Tony Serra Nissan responded

Thanks for the kind words! At Tony Serra Nissan, courtesy and respect aren’t “extra features”—they come standard with every interaction. Glad our team made your experience a smooth one from start to finish.

August 04, 2025

They were quick and efficient. I was in and out and they were all super nice! More

by kaylad2134dnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Rooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reece Weissend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2025 -

Tony Serra Nissan responded

Glad we could make your visit quick, efficient, and pleasant—kind of like a pit stop, but with better coffee. Thanks for choosing Tony Serra Nissan!

August 02, 2025

Nice environment and cashier helped me with a big confusion I was having Friendly fast More

by cloverkat77
Recommend Dealer
Yes
Employees Worked With
Zack Rooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Rooks
Aug 04, 2025 -

Tony Serra Nissan responded

Thanks for the kind words! We’re glad our team—and that all-star cashier—cleared things up and kept things moving. At Tony Serra Nissan, friendly and fast is just how we operate.

August 01, 2025

Awesome service! They got me in and out so quick! The lady at the desk was very kind, overall amazing place! More

by samantha.duchock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2025 -

Tony Serra Nissan responded

Thanks, Samantha! Fast service, kind faces, and no waiting-room naps required—that’s how we like to do it at Tony Serra Nissan. Come back anytime—we’ll be ready!

August 01, 2025

Zack in service was super. Friendly and very helpful. He made my service experience a pleasure. Please keep him. More

by rfoster2053
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Rooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Tony Serra Nissan responded

Thanks! Zack’s the kind of guy who makes “oil change” and “pleasant experience” belong in the same sentence—no easy feat. Don’t worry, we’re keeping him—probably with a tracking chip. Appreciate you choosing Tony Serra Nissan!

July 31, 2025

Focus on customer satisfaction, listening to what the customer wants and works towards making it happen! Has a great team! More

by ESTETAYLOR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matteo Pensa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Salem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cy Sisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joffrey sales person was great to work with
Aug 03, 2025 -

Tony Serra Nissan responded

Thanks! Listening first, delivering second—that’s the Tony Serra Nissan approach. We’re glad our team made it happen just the way you wanted. Customer satisfaction isn’t just a goal here—it’s the standard.

July 30, 2025

Tony Serra is always welcoming and friendly, and they keep me informed about the progress of the maintenance on my car. More

by jamieleebraswell
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Shockley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maxine Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Rooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reece Weissend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2025 -

Tony Serra Nissan responded

Thanks, Jamie! We believe car care should come with clear updates and zero guesswork—glad you felt that. Friendly service and solid communication are kind of our thing (along with, you know, fixing cars). Appreciate you choosing Tony Serra Nissan—we’ll keep the coffee warm and the updates honest.