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Tony Serra Nissan
Cullman, AL
2,101 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts.
When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers.
At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 2,101 reviews
November 29, 2025
I didn't wait as long as predicted. I was very pleased with the services I got completed. I was very pleased with the services I got completed. More
by Mikey.b55
Employees Worked With
November 29, 2025
Great service experience as always. The new service team is excellent. They always exceed expectations. The new service team is excellent. They always exceed expectations. More
by bkohler094
November 29, 2025
The service was great. Buffy is very nice. She gave me her full attention and explained everything where I could understand it. Buffy is very nice. She gave me her full attention and explained everything where I could understand it. More
by stacyedwards
Employees Worked With
November 29, 2025
Professional, knowledgeable, caring I love how Cody listens an goes an goes the extra mile listens an goes an goes the extra mile More
by prbychele
Verified CustomerNovember 29, 2025
Zack Rooks is very thorough and good at notifying me on my vehicle. He knows his job well. my vehicle. He knows his job well. More
by Bill Stanford
Employees Worked With
November 28, 2025
Thanks Buffy was great kept me informed the whole time and made sure we got our vehicle back right and made sure we got our vehicle back right More
by Codyfields22
November 28, 2025
Always fast friendly service with a smile. Very cost efficient service. Service was completed quickly. Very cost efficient service. Service was completed quickly. More
by blest1c
November 27, 2025
We were told the Rogue we purchased was 39,900. However the invoice stated it was 43,000. We were lied to. We were not at all satisfied with how we were treated while purchasing our car. We were al However the invoice stated it was 43,000. We were lied to. We were not at all satisfied with how we were treated while purchasing our car. We were also told the interest rate was 0% but the real rate was 7.4%. We will never purchase from Serra Nissan again, I will tell everyone I know not to do business with them. I purchased GAP insurance for about $5000. Then I paid off the car because of the high interest rate and I haven’t heard anything about returning the insurance amount. I called and tried to speak with the guy who did the credit application, and he never returned my call. We are very dissatisfied with our experience with Serra Nissan in Cullman. More
by regina.blalock
November 25, 2025
I had a previous post on here concerning the issues I had buying a used car from this dealership that had issues. After several weeks and attempts I finally connected with the Service Mgr, Sam. He listened buying a used car from this dealership that had issues. After several weeks and attempts I finally connected with the Service Mgr, Sam. He listened to my complaints . I brought the car in and the repairs were made. Turns out the previous repair had faulty parts. The new parts were installed and the car drives great. Thank you Sam for everything you did. I appreciate you. More
by Screwed Over
