Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Tony Serra Nissan
Cullman, AL
1,921 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts.
When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers.
At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,921 reviews
November 12, 2024
Great service and great people in service especially mandolyn Powell she is a great asset to Serra Nissan and a very smart and knowledgeable mandolyn Powell she is a great asset to Serra Nissan and a very smart and knowledgeable More
by eddiem391
Verified CustomerEmployees Worked With
Mandolyn Powell , Erin Kilgo, Chuck Kennedy, Brian Endi
November 07, 2024
Time of service acceptable. Waiting area was comfortable. I was not happy with the charge until it was explained that next check up there would be no charge. Waiting area was comfortable. I was not happy with the charge until it was explained that next check up there would be no charge. More
by Bwarren6
Employees Worked With
Kellan Dunigan
November 06, 2024
I went to Tony Serra Nissan for recall work. Mandolyn Powell was very helpful. She did a good job as service advisor. The dealership was very clean. The whole staff was very friendly. I wou Mandolyn Powell was very helpful. She did a good job as service advisor. The dealership was very clean. The whole staff was very friendly. I would Recommend Tony Serra Nissan as great dealership to my friends. More
by outtathebox1
Employees Worked With
Mandolyn Powell
November 06, 2024
I was really pleased with the staff at Tony Serra. I went in for what I knew was going to be a big service and they gave me a quote for it of 968.00 dollars. The bill turned out to be a 1050 dollars s I went in for what I knew was going to be a big service and they gave me a quote for it of 968.00 dollars. The bill turned out to be a 1050 dollars so the lady knocked off 30 dollars which I thought was fair. Plus she said my next oil change was on them. The time it took for the service was way faster than I expected also. I will continue to do business with Tony Serra because they have such a great service department and do what they say. More
by kevinatknk
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
November 01, 2024
Couldn’t service or do the breaks on my car, or diagnose what was wrong with my axels that are covered under the power train warranty, after selling me a life time power train warranty. what was wrong with my axels that are covered under the power train warranty, after selling me a life time power train warranty. More
by jeremy.quiles
Employees Worked With
Asher, Erin Kilgo, Chuck Kennedy, Brian Endi
