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Tony Serra Nissan
Cullman, AL
1,881 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts.
When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers.
At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 1,881 reviews
Verified Customer
August 09, 2024
I always receive outstanding service. Everyone is professional and friendly. Any issues with my vehicle are communicated timely and effectively. Ashtin Hipp in the service department goes Everyone is professional and friendly. Any issues with my vehicle are communicated timely and effectively. Ashtin Hipp in the service department goes above and beyond in providing excellent customer service. More
by leah.drain
Employees Worked With
Ashtin Hipp 5 stars
August 09, 2024
Took my wife's 2015 Juke in to have the oil changed. They took in , even though I didn't have an appointment. Took just about an hour. I am very satisfied with the service department. They also found a They took in , even though I didn't have an appointment. Took just about an hour. I am very satisfied with the service department. They also found a connection to a sensor, and fixed it. More
by ckrb
Employees Worked With
Brian Endi
August 08, 2024
The young lady in the service department was delightful and very helpful. Oil change was done last minute at the end of the day, in a reasonable amount of time. The wait in the lobby was pleasant with coff and very helpful. Oil change was done last minute at the end of the day, in a reasonable amount of time. The wait in the lobby was pleasant with coffee, popcorn, vending machines, television. I will definitely have my car serviced here again. More
by rachaela1978
Employees Worked With
Don’t remember the young lady’s name at the service reception desk. I’m guessing Erin? , Erin Kilgo
August 08, 2024
Wonderful atmosphere with a phenomenal group of people that are willing to find you the exact vehicle to suit your needs. Tremendous service department that takes great care of all the vehicles in house o that are willing to find you the exact vehicle to suit your needs. Tremendous service department that takes great care of all the vehicles in house old and new. Would recommend to anyone in the area that is looking for a vehicle! More
by deaconprkr
August 08, 2024
Nothing but confusion and lack of knowledge on the problem Telling me no problems when I’m stranded for hrs on side of road. Place needs help. Sorry problem Telling me no problems when I’m stranded for hrs on side of road. Place needs help. Sorry More
by jamesmoore9153
Employees Worked With
Woman in service, Chuck Kennedy
July 15, 2024
I hate the whole process of buying a car and I don’t usually like salespeople but Jason Dumas was awesome and made the whole process a breeze. usually like salespeople but Jason Dumas was awesome and made the whole process a breeze. More
by Lanita.parker
Employees Worked With
Jason Dumas
