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Tony Serra Nissan

Cullman, AL

4.5
1,542 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts. When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers. At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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1724 Cherokee Ave SW

Cullman, AL

35055

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Showing 1,542 reviews

June 01, 2023

I didn’t meet Erin but I took his advice to have the extra work done to my car. I trust his opinion since I’m a single lady. The service department ladies are friendly and the waiting room is clean, More

by lsorensen39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Tony Serra Nissan responded

We appreciate your positive review about your recent experience with us! Thank you again for taking the time to let us know how we did. We hope you have a great day!

Jun 05, 2023 -

Tony Serra Nissan responded

We appreciate your positive review about your recent experience with us! Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 01, 2023

Didn't deal with mr. combs. But everyone was very helpful easy to deal with and worked with to close a deal. Very well pleased with my trade. More

by ALFISHIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Bowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Bullard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Tony Serra Nissan responded

Hi Alfishin! We're so happy we were able to help you out! Hi Alfishin, we are very happy to have provided you with such a positive experience!

May 31, 2023

Always a great experience. Jonathan Donaldson was very friendly, professional and helped us find what we were looking for. Thanks will be back in the future! More

by bigben1607
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Crutcher, Jonathan Donaldson
Jun 05, 2023 -

Tony Serra Nissan responded

Bigben1607, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tony Serra Nissan. Hi Bigben1607, we are very happy to have provided you with such a positive experience!

May 31, 2023

Service manager told me he put somebody workin on my wife’s car that didn’t have a clue what he was doin and it still cost me $1400 wife’s car is still xxxxed up and everybody at the dealership is a xxx More

by Zakhill2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erin Kilgo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Kennedy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Endi
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023

Quick and to my knowledge did everything well. Love that offer free first and second oil changes!! More

by mamie.dempsey1381
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales dept was nice and efficient
Jun 01, 2023 -

Tony Serra Nissan responded

Hi Mamie.dempsey1381, we are very happy to have provided you with such a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 30, 2023

Great service very helpful and took care of everything that I need done to my truck More

by jammierking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Endi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2023 -

Tony Serra Nissan responded

Hi Jammierking! We're so happy we were able to help you out! Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 27, 2023

As always great people and great service I will continue to recommend Tony Serra to buy and have their services done. More

by Rstevens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Endi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Hi Rstevens! We're so happy we were able to help you out!

May 24, 2023

Professional, quick service! Everyone was courteous, helpful, and knowledgeable. Made my service experience quite pleasant! More

by MELISSA.KAY.BUTLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincente Swope
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2023 -

Tony Serra Nissan responded

Melissa.kay.butler, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tony Serra Nissan. Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 27, 2023 -

MELISSA.KAY.BUTLER responded

You are most welcome! Love my Rogue♥️

May 23, 2023

They found the problem and fix it quickly spend a week at Benton and got nowhere thanks. More

by jamesstanford115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Endi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2023 -

Tony Serra Nissan responded

We appreciate your positive review about your recent experience with us! Hi Jamesstanford115, we are very happy to have provided you with such a positive experience!

May 23, 2023

Great service found the problem and fix it quickly less than I hour spend a week trying to get Benton to fixed it they didn't no the problem thanks. More

by jamesstanford115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Endi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2023 -

Tony Serra Nissan responded

We appreciate your positive review about your recent experience with us! Hi Jamesstanford115, we are very happy to have provided you with such a positive experience!

May 30, 2023 -

jamesstanford115 responded

Great service thanks.

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