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Tony Serra Nissan

Cullman, AL

Overview
Employees
Reviews
Vehicles
4.5
1,542 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts. When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers. At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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1724 Cherokee Ave SW

Cullman, AL

35055

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Showing 1,542 reviews

May 22, 2023

That was not my sales person! My salesman was David M. My experience was fine! This is the second Nissan automobile I’ve gotten! More

by carolearr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Endi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2023 -

Tony Serra Nissan responded

We appreciate your positive review about your recent experience with us! Hi Carolearr, we are very happy to have provided you with such a positive experience!

Helpful
May 22, 2023

The crew was very helpful and quick. Got in and out with no hassle and with what I needed. More

by dannygotshall14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2023 -

Tony Serra Nissan responded

Hi Dannygotshall14, thank you so much for your positive comments about Tony Serra Nissan! Hi Dannygotshall14, we are very happy to have provided you with such a positive experience!

Helpful
May 22, 2023

Erin is the bomb I told her what I needed and it was done and not a long wait time either. Would recommend More

by pmartin1060
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Endi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2023 -

Tony Serra Nissan responded

Pmartin1060, we are so happy to read such a great review about Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

Helpful
May 22, 2023

I depend on you to keep my car in great performance that I can depend on. More

by kagbp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Endi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 25, 2023 -

Tony Serra Nissan responded

Hi Kagbp, thank you so much for your positive comments about Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

Helpful
May 18, 2023

They was very helpful with everything we needed. It was overall a very good experience. More

by linkstephen25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Bullard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rhonda Harbor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincente Swope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Crutcher
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May 22, 2023 -

Tony Serra Nissan responded

Linkstephen25, we are glad we could help! Thank you again for taking the time to let us know how we did. We hope you have a great day!

Helpful
May 15, 2023

They were very fast and straight forward and they tell you in a good detailed manner what’s going on with your car. More

by Cmccubbins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember.
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May 17, 2023 -

Tony Serra Nissan responded

Hi Cmccubbins, thank you so much for your positive comments about Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

Helpful
May 11, 2023

Bought this car new here 11 years ago. Always loved this dealership. They are always prompt with my service. More

by Shannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2023 -

Tony Serra Nissan responded

Hi Shannon, we are very happy to have provided you with such a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!

Helpful
May 11, 2023

Great experience. Love my car. Will recommend to others for sure. Enjoyed working with everyone. More

by TRACYRYLANT
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jacob Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rhonda Harbor
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Mallette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Coombs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2023 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Helpful
May 10, 2023

They were so good to me and worked with me. They got me in the car I wanted. Highly recommend More

by sobercrystal.0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Bullard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Crutcher, Jonathan Donaldson
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May 17, 2023 -

Tony Serra Nissan responded

We appreciate your positive review about your recent experience with us! Sobercrystal.0, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 17, 2023 -

sobercrystal.0 responded

Thank you!

Helpful
May 09, 2023

Fast and friendly service at this location. Checked on a vehicle recall for our Nissan. Thanks! More

by lisafaust2014
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Endi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2023 -

Tony Serra Nissan responded

Hi Lisafaust2014, thank you so much for your positive comments about Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

Helpful
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