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Tony Serra Nissan

Cullman, AL

Overview
Employees
Reviews
Vehicles
4.5
1,931 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts. When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers. At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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1724 Cherokee Ave SW

Cullman, AL

35055

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Showing 1,931 reviews

April 01, 2024

I drove in to see the Cars on the lot. ,I was ready to trade for a newer auto. The people that worked there are really nice and I looked at a number of cars,and wound up trading cars.I More

by cbond78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Krise, Mason Isbell, Bill Gouge, Dylan Bullard, Jacob Mills, Rhonda Harbor, Daniel Coombs, Vincente Swope, Kellan Dunigan
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Apr 03, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 01, 2024

The Cullman Nissan dealership has always went above and beyond to take care of my car. Everyone is always so nice and makes sure everything is taken care of. More

by abigailleague.0418DNC
Recommend Dealer
Yes
Employees Worked With
Chuck, Zack Cordes. Mandolyn Powell
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March 29, 2024

Didn't give any updates on vehicle Customer service is not what it was 6 years ago More

by wardcasandra
Recommend Dealer
No
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Mar 30, 2024 -

Tony Serra Nissan responded

We would like to have a better understanding about your experience. Please reach out to us at (256) 739-1771 at your earliest convenience and we will do our best to resolve this with you.

March 27, 2024

The young lady that helped me was most friendly and helpful. I hope she stays and is my service advisor for future visits. More

by mwpartain
Recommend Dealer
Yes
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Mar 28, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 27, 2024

When I bought the car it hadn't had a look over so I took a rental and I was empty dead empty of gas so I put gas in it and got my car they did not close the hood there was so much wrong I don't know if I'm More

by tab.reynoldsdnc
Recommend Dealer
Yes
Employees Worked With
Big Zack
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Mar 29, 2024 -

Tony Serra Nissan responded

Hello Tab.reynoldsdnc, thank you; we appreciate your feedback!

March 26, 2024

Everyone that I came in contact with had such positive energy. Organized and Efficient. Great Service and Hospitality More

by gwenjones445
Recommend Dealer
Yes
Employees Worked With
Stephen Jefferson
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March 25, 2024

Excellent Service was fast and employees are easy to work with. Thank U 4 being here More

by myretiredlife
Recommend Dealer
Yes
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Mar 27, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 23, 2024

Took less time than expected. First time to visit dealership for service so not really that much I have to say about the experience. More

by HOOVES3878
Recommend Dealer
Yes
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Mar 26, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 22, 2024

They put a new transmission on bad transmission mounts. After $5000 now you want me to spend another 400 to fix that. More

by trish.velez09
Recommend Dealer
No
Employees Worked With
It was the service area
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Mar 26, 2024 -

Tony Serra Nissan responded

Trish.velez09, we regret to hear that your experience with us was not a more positive one. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (256) 739-1771. We look forward to hearing from you.

March 21, 2024

Good work and fast Friendly , very helpful, quick to help you get you in and out helpful in getting an appointment More

by glynnesw
Recommend Dealer
Yes
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Mar 22, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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