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Tony Serra Nissan
Cullman, AL
1,922 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts.
When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers.
At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Verified Customer
January 16, 2024
Service department has technicians that seem extremely unmotivated. My car has issues and is still under warranty, specific details regarding the issues was provided, technician didn’t want to look into unmotivated. My car has issues and is still under warranty, specific details regarding the issues was provided, technician didn’t want to look into the issue and gave responses in notes like (those cars take a long time to heat up) when I have had the car for 2 years and the issue is new. More
by nobodycares290
Employees Worked With
Erin Kilgo
January 16, 2024
Big Zach has helped me twice. Great guy. The deliership is alright but about the same as the others I guess. They messed me up a few times but helped me also. And when I say they Great guy. The deliership is alright but about the same as the others I guess. They messed me up a few times but helped me also. And when I say they messed me up it was when Noone wanted to work so the people that did worked way to much and I think they just forgot to check some stuff. Last time was just fine 🙂. More
by tab.reynoldsdnc
Employees Worked With
Zachary Bowling
January 16, 2024
Went to service center with concerns about my car Chuck was awesome he's a very nice professional young man treated me with courtesy check my car very prompt and informed me that everything was fine👍 was awesome he's a very nice professional young man treated me with courtesy check my car very prompt and informed me that everything was fine👍 More
by lllisaj
Employees Worked With
Chuck Kennedy
January 16, 2024
I contacted the dealership to get my auto oil and filter replaced. I had just recently moved from South Carolina and didn’t have a local dealer to service my auto . I called Tony Serra Nissan and they made replaced. I had just recently moved from South Carolina and didn’t have a local dealer to service my auto . I called Tony Serra Nissan and they made me an appointment right away. They completed my service quickly and professionally. More
by Keithlindsey744
Employees Worked With
Dylan Bullard, Brian Endi, Rhonda Harbor, Daniel Coombs, Kellan Dunigan
