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Tony Serra Nissan

Cullman, AL

Overview
Employees
Reviews
Vehicles
4.5
1,922 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts. When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers. At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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1724 Cherokee Ave SW

Cullman, AL

35055

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Showing 1,922 reviews

January 16, 2024

This Dealer gave us terrible customer service and will not be back to get a car from them. More

by madison.brown229
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Wyatt Andrews
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Krise, Mason Isbell, Bill Gouge, Zachary Bowling, Tre Raines, David Mallette, Daniel Coombs, Vincente Swope, Stephen Boyett
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Feb 21, 2024 -

Tony Serra Nissan responded

Madison.brown229, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (256) 739-1771.

January 16, 2024

They will work with you to make sure you are happy and get you in the car you want. More

by stephy4bama
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wyatt Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Krise, Mason Isbell, Bill Gouge, Zachary Bowling, Tre Raines, David Mallette, Daniel Coombs, Vincente Swope, Stephen Boyett
Report | Print
Feb 21, 2024 -

Tony Serra Nissan responded

Hi Stephy4bama, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

January 16, 2024

Helpful and informative really enjoyed the experience of buying my truck would recommend y’all to anyone More

by docman456
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wyatt Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Krise, Mason Isbell, Bill Gouge, Zachary Bowling, Tre Raines, David Mallette, Daniel Coombs, Vincente Swope, Stephen Boyett
Report | Print
Feb 21, 2024 -

Tony Serra Nissan responded

We appreciate your positive review about your recent experience with us! Thank you, and have a fantastic day!

January 16, 2024

Quick easy process. Everyone was extremely nice and hospitable. Still in love with my new car and thank Tony Serra Nissan. More

by chloewade2018
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Wyatt Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason Isbell, Zachary Bowling, Tre Raines, David Mallette, Vincente Swope, Stephen Boyett
Report | Print
Feb 21, 2024 -

Tony Serra Nissan responded

Chloewade2018, thank you so much for the positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Tony Serra Nissan!

January 04, 2024

I highly recommend Tony Serra Nissan in Cullman. Excellent service, great people, and good deals. More

by Davis Krout
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Coombs
Report | Print
Jan 06, 2024 -

Tony Serra Nissan responded

Davis Krout, thank you for your kind words and this wonderful review! Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 30, 2023

Service department has always been good servicing our vehicle. We take it there and they are always willing to work with you if you need to leave it or go somewhere while they service the car More

by race774
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
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Jan 01, 2024 -

Tony Serra Nissan responded

Race774, thank you for your kind words and this wonderful review! Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 29, 2023

Everyone there is very helpful and nice they keep you updated on your phone 🤠 thanks More

by tammynewman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All
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Jan 01, 2024 -

Tony Serra Nissan responded

Tammynewman, we're happy you found our staff to be so supportive during your experience here at Tony Serra Nissan. Hi Tammynewman, we are very happy to have provided you with such a positive experience!

December 20, 2023

Brian is the best! He always make sure my vehicle gets all the proper care. More

by thorntonryleigh02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Endi
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Dec 22, 2023 -

Tony Serra Nissan responded

Thorntonryleigh02, thank you for your kind words and this wonderful review! Hi Thorntonryleigh02, we are very happy to have provided you with such a positive experience!

December 19, 2023

4th car I have purchased and it’s always a great experience!! All the people are great to deal with!! More

by CullmanCounty256
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wyatt Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Krise, Bill Gouge, Zachary Bowling, Rhonda Harbor, Daniel Coombs
Report | Print
Dec 22, 2023 -

Tony Serra Nissan responded

Cullmancounty256, we're happy you found our staff to be so supportive during your experience here at Tony Serra Nissan. Cullmancounty256, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan! Hi Cullmancounty256, we are very happy to have provided you with such a positive experience!

December 18, 2023

Everyone there was very nice and helpful. Zach Bowling was great to deal with and the sales manager too. They are both great guys! More

by slavennan
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Zachary Bowling
Report | Print
Dec 22, 2023 -

Tony Serra Nissan responded

Slavennan, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

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