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Tony Serra Nissan

Cullman, AL

Overview
Employees
Reviews
Vehicles
4.5
1,922 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts. When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers. At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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1724 Cherokee Ave SW

Cullman, AL

35055

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Showing 1,922 reviews

December 15, 2023

My Nissan frontier needed oil change and tires rotated and aired with nitrogen. They serviced my vehicle quickly and had me out of there fast. More

by rogerquinn12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
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Dec 22, 2023 -

Tony Serra Nissan responded

Hi Rogerquinn12! We're so happy we were able to help you out! Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 14, 2023

Good selection and good sales team. Michael and the manager did a great job and we are happy with the dealership. More

by tracyscotthunt
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Daniel Coombs
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Dec 22, 2023 -

Tony Serra Nissan responded

Hi Tracyscotthunt, thank you so much for your positive comments about Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 13, 2023

This is our 5th vehicle to buy from this dealership and we will continue to do our business here. More

by btvchadtank
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Crider, Sales, Daniel Coombs
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Dec 22, 2023 -

Tony Serra Nissan responded

Btvchadtank, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tony Serra Nissan. Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 10, 2023

Dan combs was very condensing with his attitude and very pushy. Other than that it was wonderful. More

by sheadookie054
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Crider
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Dec 22, 2023 -

Tony Serra Nissan responded

Sheadookie054, we really appreciate your feedback! Thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 09, 2023

There were three people working with me. All three treated me as a friend, not just a potential sale. Made sale smooth, easy and short. I will be back More

by hpbiker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Dumas
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Dec 22, 2023 -

Tony Serra Nissan responded

Hpbiker, we are glad we could help! Hpbiker, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan! Hi Hpbiker, we are very happy to have provided you with such a positive experience!

December 08, 2023

They where very helpful and very professional and very fast on the service on fixing the car thanks. More

by GAJOHNSON6410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Endi
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Dec 22, 2023 -

Tony Serra Nissan responded

Hi Gajohnson6410, we are very happy to have provided you with such a positive experience! Hi Gajohnson6410, we are very happy to have provided you with such a positive experience!

December 07, 2023

They took a long time doing the job. I was there 2hrs for an oil change and tire rotation. But I didnt make an appointment because the lady said I didnt need one. It may hv been differen More

by anglocklear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didnt get anyone's name
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Dec 22, 2023 -

Tony Serra Nissan responded

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 05, 2023

Very professional! ! The work was done in a timely and professional manner! Will be back! More

by Bjccarole
Recommend Dealer
Yes
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Dec 22, 2023 -

Tony Serra Nissan responded

Bjccarole, we're happy to hear you had such a positive experience with our team! Hi Bjccarole, we are very happy to have provided you with such a positive experience!

December 05, 2023

Do all they can to provide services for the products they sell. Care alot about tending to customers needs More

by RCULVER916
Recommend Dealer
Yes
Employees Worked With
Service Manager
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Dec 22, 2023 -

Tony Serra Nissan responded

Rculver916, thank you for your kind words and this wonderful review! Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 03, 2023

Sorriest vehicle ever owned! !!!! Replaced transmission twice before 118,00o miles. After getting online this seems to be normal for Nissan Will never own another Nissan. Sticking More

by DEXTERCCAMPBELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not know the names
Report | Print
Dec 22, 2023 -

Tony Serra Nissan responded

Dexterccampbell, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you would call us @ 256-739-1771, Thank you.

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