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Tony Serra Nissan

Cullman, AL

Overview
Employees
Reviews
Vehicles
4.5
1,922 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts. When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers. At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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1724 Cherokee Ave SW

Cullman, AL

35055

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Showing 1,922 reviews

December 02, 2023

I've always had a great experience with this dealership. The service department team always does a phenomenal job. More

by pswri78
Recommend Dealer
Yes
Employees Worked With
Chuck Kennedy, Chuck Kennedy
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Dec 22, 2023 -

Tony Serra Nissan responded

Pswri78, thank you for your kind words and this wonderful review! Pswri78, we are glad we could help! Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 02, 2023

Very friendly staff , helpful and has always been willing to provide a great superior type of service. More

by sjohnson0222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tre, Gary Krise, Bill Gouge, Dylan Bullard, Jacob Mills, Erin Kilgo, Chuck Kennedy, Brian Endi, Rhonda Harbor, Daniel Coombs, Kellan Dunigan
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Dec 22, 2023 -

Tony Serra Nissan responded

Hi Sjohnson0222! We're so happy we were able to help you out! Sjohnson0222, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 02, 2023

Great service great people knowledgeable staff would recommend staff treated us with great respect negotiated well More

by sgarland801
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wyatt Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Krise, Mason Isbell, Bill Gouge, Zachary Bowling, Tre Raines, David Mallette, Daniel Coombs, Vincente Swope, Stephen Boyett
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Dec 22, 2023 -

Tony Serra Nissan responded

Sgarland801, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tony Serra Nissan. Sgarland801, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan! Hi Sgarland801, we are very happy to have provided you with such a positive experience!

December 01, 2023

Great had a great experience would recommend to anyone good good good good good good More

by Austinmooney7825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Bowling, Chuck Kennedy, Brian Endi
Report | Print
Dec 22, 2023 -

Tony Serra Nissan responded

Hi Austinmooney7825! We're so happy we were able to help you out! Hi Austinmooney7825, we are very happy to have provided you with such a positive experience!

November 30, 2023

Nissan said truck was ready. Went to pick it up and wasn't fixed. Said they would look again. I called back several times and no one ever returned my call. It's been 2 days and h More

by tr.duckett
Recommend Dealer
No
Employees Worked With
Chuck Kennedy, Chuck Kennedy
Report | Print
Dec 22, 2023 -

Tony Serra Nissan responded

Hi Tr.duckett, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback.

November 30, 2023

Love they found that I needed brake replacement. The service went well. Very happy with service. More

by Betty Warren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
Dec 22, 2023 -

Tony Serra Nissan responded

Betty Warren, we're happy you found our staff to be so supportive during your experience here at Tony Serra Nissan. Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 29, 2023

Great service very nolegable people and very friendly to customers I don’t mind taking my truck in for service but seems like every time it costs me 20 more dollars each visit I don’t know if I can afford t More

by dewaynehawkslong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
Dec 22, 2023 -

Tony Serra Nissan responded

Hi Dewaynehawkslong, we are very happy to have provided you with such a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 29, 2023

Sales and GM are good little pushy but good They got me in a truck so that's good More

by myers2012.cm.cm
Recommend Dealer
Yes
Employees Worked With
Chuck Kennedy, Chuck Kennedy
Report | Print
Dec 22, 2023 -

Tony Serra Nissan responded

Hi Myers2012.cm.cm! We're so happy we were able to help you out! Hi Myers2012.cm.cm, we are very happy to have provided you with such a positive experience!

November 29, 2023

They done what they could do and it help me . I will give them good what they do More

by twilleybrenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
Report | Print
Dec 22, 2023 -

Tony Serra Nissan responded

Hi Twilleybrenda, thank you so much for your positive comments about Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

Dec 24, 2023 -

twilleybrenda responded

They were nice and done what they was suppose to do

Dec 24, 2023 -

twilleybrenda responded

Ya:lol have a nice day and a Merry Christmas

Dec 24, 2023 -

twilleybrenda responded

They done a good job

November 28, 2023

Friendly people . Professional They made every attempt to make sure I was satisfied with the deal. More

by wayne_stover
Recommend Dealer
Yes
Employees Worked With
Jason Dumas
Report | Print
Dec 29, 2023 -

Tony Serra Nissan responded

Wayne_stover, thank you for your kind words and this wonderful review! Thank you again for taking the time to let us know how we did. We hope you have a great day!

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