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Tony Serra Nissan

Cullman, AL

Overview
Employees
Reviews
Vehicles
4.5
1,922 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts. When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers. At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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1724 Cherokee Ave SW

Cullman, AL

35055

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Showing 1,922 reviews

November 16, 2023

My visit was met with professional workers. They also had my car in and out in no time for an oil change. More

by lindahegerle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
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Nov 21, 2023 -

Tony Serra Nissan responded

We appreciate your positive review about your recent experience with us! Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 15, 2023

Mason was very personable and honest. He answered all our questions and our experience at Tiny Nissan was one of our best experiences we’ve ever had!! Bravo Mason and the whole team! We r More

by Julee2022!
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Krise, Mason Isbell
Report | Print
Nov 16, 2023 -

Tony Serra Nissan responded

Julee2022!, we are glad we could help! Julee2022!, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 15, 2023

They want to Help Fix any issues one may have with their vehicle & solve it. More

by dhuntermami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
Nov 21, 2023 -

Tony Serra Nissan responded

Dhuntermami, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tony Serra Nissan.

November 15, 2023

Everyone courteous. All bent over backwards to make us happy. We are very satisfied with entire experience. Will tell all to come to you. More

by rudolphcowe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Krise, Bill Gouge, Zachary Bowling, Dylan Bullard, Rhonda Harbor, Daniel Coombs, Stephen Boyett
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Dec 22, 2023 -

Tony Serra Nissan responded

Hi Rudolphcowe! We're so happy we were able to help you out! Rudolphcowe, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan!

November 11, 2023

Felt like I was over charged for the service provided but was quick to get it done More

by ethancanderson1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Kennedy
Report | Print
Nov 14, 2023 -

Tony Serra Nissan responded

Ethancanderson1234, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around.

November 10, 2023

Best dealership service center in the business Very quick and very friendly None are better More

by samwakefield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Endi
Report | Print
Nov 14, 2023 -

Tony Serra Nissan responded

Samwakefield, we're glad to hear you enjoyed your visit. Samwakefield, we are glad we could help!

November 10, 2023

Slow at service. Repairs did not return calls. Wait time. Ignore clients waiting for parts for vehicle I has to call 3 times More

by mwiley0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Kennedy
Report | Print
Nov 14, 2023 -

Tony Serra Nissan responded

Mwiley0, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around.

November 10, 2023

Fine ok fine ok fine ok ok ok ok ok ok ok ok ok ok More

by jdestafino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
Nov 14, 2023 -

Tony Serra Nissan responded

Jdestafino, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around.

November 08, 2023

Great, will buy from this dealership again, thank y’all so much for your hospitality. More

by dsims45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wyatt Andrews
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason Isbell, Zachary Bowling, Erin Kilgo, Chuck Kennedy, Brian Endi, Tre Raines, David Mallette, Vincente Swope, Stephen Boyett
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Nov 14, 2023 -

Tony Serra Nissan responded

Dsims45, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 07, 2023

Good customer service. Fixed the issue at hand. Found a recall I was unaware of. Reassuring. More

by amieperry27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
Nov 14, 2023 -

Tony Serra Nissan responded

Amieperry27, we are so happy to read such a great review about Tony Serra Nissan! Hi Amieperry27, we are very happy to have provided you with such a positive experience!

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