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Tony Serra Nissan

Cullman, AL

Overview
Employees
Reviews
Vehicles
4.5
1,921 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts. When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers. At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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1724 Cherokee Ave SW

Cullman, AL

35055

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Showing 1,921 reviews

November 03, 2023

Mason and Dan were very helpful. Love my new car. Quick and effort service. Glad I chose Nissan. More

by emily.springer.668
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mason Isbell, Daniel Coombs
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Nov 05, 2023 -

Tony Serra Nissan responded

Hi Emily.springer.668, thank you so much for your positive comments about Tony Serra Nissan! Emily.springer.668, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 01, 2023

Chuck has always went above and beyond to make sure my needs were met and all issues resolved. More

by lil75bit
Recommend Dealer
Yes
Employees Worked With
Chuck Kennedy
Report | Print
Nov 04, 2023 -

Tony Serra Nissan responded

Hi Lil75bit, thank you so much for your positive comments about Tony Serra Nissan! Lil75bit, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan! Hi Lil75bit, we are very happy to have provided you with such a positive experience!

October 30, 2023

Very prompt and easy to communicate with! The parts were in stock and the price was reasonable! More

by woodyqb22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
Report | Print
Nov 01, 2023 -

Tony Serra Nissan responded

Hi Woodyqb22! We're so happy we were able to help you out! Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 29, 2023

I was promised a jack for my truck. Paid cash. Was told it was ordered, 6 weeks later nothing. More

by AMYANDERSON31
Recommend Dealer
No
Employees Worked With
Promises made, never delivered.
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Oct 31, 2023 -

Tony Serra Nissan responded

Amyanderson31, we're disappointed to hear of the negative experience you had at our location. Hi there, I would like to get some more details about your experience with us. Give us a call @ 256-739-1771, Thank you.

October 28, 2023

very good place to do business, the people are always friendly and are extremely helpful:) More

by EVEHANH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Krise, Erin Kilgo
Report | Print
Oct 31, 2023 -

Tony Serra Nissan responded

Evehanh, thank you for your kind words and this wonderful review! Hi Evehanh, we are very happy to have provided you with such a positive experience!

October 27, 2023

Wait not too long service people very helpful. Good visit overall. Disappointed transmission not good in my 2018 Kicks and chronic problems w sensor even after replacement. More

by murph534
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Bullard, Chuck Kennedy
Report | Print
Oct 31, 2023 -

Tony Serra Nissan responded

Hello Murph534, thank you; we appreciate your feedback! Murph534, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan!

October 27, 2023

The service manager Chuck went above and beyond to make sure I was more than happy with my new car. They have taken such good care of my vehicle and kept it fully serviced. I will definitely continue to us More

by abigailleague.0418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Mills, Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
Oct 31, 2023 -

Tony Serra Nissan responded

Abigailleague.0418, we are glad we could help! Abigailleague.0418, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan! Hi Abigailleague.0418, we are very happy to have provided you with such a positive experience!

October 26, 2023

Dealer listened to needs and concerns. They had what we needed in stock. Buying car was straight forward. More

by eelmanjm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wyatt Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Krise
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Oct 27, 2023 -

Tony Serra Nissan responded

Hi Eelmanjm, thank you for taking the time to leave a review for us at Tony Serra Nissan. We're happy we could meet your expectations!

October 25, 2023

Very nice and welcoming and very helpful I would recommend anyone to Tony Sirra Nissian More

by teresawilliamon2014
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Mills, Tre Raines, Daniel Coombs
Report | Print
Oct 26, 2023 -

Tony Serra Nissan responded

Hi Teresawilliamon2014, thank you for taking the time to let us know about your recent experience. We are happy to hear that you are satisfied with your visit.

October 24, 2023

Helpful , courteous ,friendly, Enjoyed talking to the Sales Rep Nathan he was very nice and knowledgeable More

by Jcalloway0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
Report | Print
Oct 26, 2023 -

Tony Serra Nissan responded

Hi Jcalloway0, thank you for taking the time to let us know about your recent experience. We are happy to hear that you are satisfied with your visit.

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