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Tony Serra Nissan

Cullman, AL

Overview
Employees
Reviews
Vehicles
4.5
1,921 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts. When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers. At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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1724 Cherokee Ave SW

Cullman, AL

35055

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Showing 1,921 reviews

October 14, 2023

Successful purchase from a Great Team Such a Blessing to work with y'all 5 stars isn't enough y'all deserve more. More

by maryrohn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Krise, Dylan Bullard, Jacob Mills, Tre Raines, Kellan Dunigan
Report | Print
Oct 17, 2023 -

Tony Serra Nissan responded

Hi Maryrohn, thank you so much for your positive comments about Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 14, 2023

Very helpful with helping choose the truck I was looking for would definitely recommend buying here More

by matthew.young1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
Oct 17, 2023 -

Tony Serra Nissan responded

Matthew.young1994, we are so pleased you enjoyed your visit to Tony Serra Nissan! Hi Matthew.young1994, we are very happy to have provided you with such a positive experience!

October 13, 2023

The sales team was very helpful in making sure that I got in and out in a timely manner due to my work schedule More

by jtfranklin98
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Krise, Jacob Mills, Tre Raines, Daniel Coombs
Report | Print
Oct 17, 2023 -

Tony Serra Nissan responded

Jtfranklin98, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tony Serra Nissan. Hi Jtfranklin98, we are very happy to have provided you with such a positive experience!

October 13, 2023

Wonderful staff with great customer service. Will definitely use them again when the time comes. More

by labbott1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
Report | Print
Oct 17, 2023 -

Tony Serra Nissan responded

Hi Labbott1, thank you so much for your positive comments about Tony Serra Nissan! Hi Labbott1, we are very happy to have provided you with such a positive experience!

October 12, 2023

Worst customer service I have ever experienced from a sales manager, who told me in these exact words that "I'm too stupid to know how much an oil change costs" followed with "you just look stupid." My e More

by jaycediaz
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob Mills, Chuck Kennedy, Tre Raines, Daniel Coombs
Report | Print
Oct 14, 2023 -

Tony Serra Nissan responded

Hi Jaycediaz, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit.

October 12, 2023

The technician finished the service job really fast and called me to pick my Rogue up More

by Rjkritner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
Oct 14, 2023 -

Tony Serra Nissan responded

Hi Rjkritner! We're so happy we were able to help you out! Rjkritner, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan! Hi Rjkritner, we are very happy to have provided you with such a positive experience!

Oct 14, 2023 -

Rjkritner responded

When are you going to send service to mynissan app.It still thinks I need a service job

October 11, 2023

Tony Serra of Cullman is a well stocked car dealership with employees who want to sell you your dream car! They go above and beyond for the customer. I cannot recommend them enough. More

by jessicahdavis89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Mills, Vincente Swope
Report | Print
Oct 13, 2023 -

Tony Serra Nissan responded

Hi Jessicahdavis89, thank you so much for your positive comments about Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 11, 2023

They were very helpful and good to deal with I will use them again thanks More

by clellonm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Bowling, Dylan Bullard, Jacob Mills
Report | Print
Oct 13, 2023 -

Tony Serra Nissan responded

Hi Clellonm! We're so happy we were able to help you out! Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 11, 2023

A great place to find a new or used car with a certain budget. Helpful and a good selection. More

by collin.schultz.
Recommend Dealer
Yes
Employees Worked With
Jacob Mills, Daniel Coombs
Report | Print
Oct 13, 2023 -

Tony Serra Nissan responded

Hi Collin.schultz., thank you so much for your positive comments about Tony Serra Nissan! Hi Collin.schultz., we are very happy to have provided you with such a positive experience!

October 11, 2023

Tre and the other guys worked hard to get me and my wife in the car we wanted More

by timglover9557
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Bullard, Jacob Mills, Tre Raines
Report | Print
Oct 13, 2023 -

Tony Serra Nissan responded

Timglover9557, we are so happy to read such a great review about Tony Serra Nissan! Timglover9557, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

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