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Tony Serra Nissan

Cullman, AL

Overview
Employees
Reviews
Vehicles
4.5
1,921 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts. When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers. At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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1724 Cherokee Ave SW

Cullman, AL

35055

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Showing 1,921 reviews

October 10, 2023

Excellent Service, fast, friendly, and courteous as always. I would highly recommend it to anyone. More

by JNAVARRO.PMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Bradley, Matt Young, Austin Mooney, Erin Kilgo
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Oct 13, 2023 -

Tony Serra Nissan responded

We appreciate your positive review about your recent experience with us! Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 10, 2023

Fast and efficient with oil change and willing to have ready once off work for pick up More

by katrut1211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
Oct 13, 2023 -

Tony Serra Nissan responded

Katrut1211, we are so happy to read such a great review about Tony Serra Nissan! Hi Katrut1211, we are very happy to have provided you with such a positive experience!

October 09, 2023

I am very pleased with the fact that they were able to get my recall part quickly and were able to help me with anything I needed. Very good service and good people. More

by Tiffany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
Report | Print
Oct 10, 2023 -

Tony Serra Nissan responded

Tiffany, we are glad we could help! Tiffany, thank you for the high star rating! Hi Tiffany, we are very happy to have provided you with such a positive experience!

October 08, 2023

My backup camera is not working. They ordered me one a couple of weeks ago. Still haven't heard from them. It's under warranty or it was at the time. No follow up at all has been mad More

by kttidwell16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Kennedy
Report | Print
Oct 10, 2023 -

Tony Serra Nissan responded

Kttidwell16, thank you for sharing your positive experience! Kttidwell16, thank you so much for the positive review! Kttidwell16, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around.

October 08, 2023

Friendly staff, quick service and great service manager Chuck. Makes me feel appreciated. Love my Toyota I purchased there! More

by marie lindsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terra Beasley, Bre Vavak, Savanah , Zachary Bowling, Erin Kilgo, Chuck Kennedy
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Oct 10, 2023 -

Tony Serra Nissan responded

Marie Lindsey, we are glad we could help! Marie Lindsey, your wonderful feedback and rating mean a lot to us. Hi Marie Lindsey, we are very happy to have provided you with such a positive experience!

October 07, 2023

They have always went above and beyond. Staff is always super friendly and helpful. They treat you liked family. And they honor they're warranties. We have never had a bad experience at Cu More

by christykey78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
Oct 10, 2023 -

Tony Serra Nissan responded

Christykey78, your wonderful feedback and rating mean a lot to us. Christykey78, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan! Hi Christykey78, we are very happy to have provided you with such a positive experience!

October 06, 2023

Courteous, friendly, and service is done in a quick and timely manner always making sure everything is in tip top condition. More

by Bryson@2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
Oct 10, 2023 -

Tony Serra Nissan responded

Bryson@2020, thank you for your kind words and this wonderful review! Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 06, 2023

Everyone is so professional and helpful. I always receive great service at this dealership. Will always recommend them. More

by shlyhe1o
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
Oct 10, 2023 -

Tony Serra Nissan responded

We appreciate your positive review about your recent experience with us! Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 05, 2023

I went to another Nissan Dealer and did not get a good feeling. I felt at home right away. Everyone was so nice and down to earth. They have taken great care of all my needs and we’re not pushy in anyway. More

by jecool22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary internet Sales and my salesman Nathan, Gary Krise, Jacob Mills, Daniel Coombs
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Oct 07, 2023 -

Tony Serra Nissan responded

Jecool22, we are glad we could help! Jecool22, we're glad you had such a wonderful experience with us! Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 04, 2023

I have had good experience from Tony Serra service center. I scheduled an appointment to have my car serviced and I was in and out in 30 minutes! More

by dnail35077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nice young man with blue eyes
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Oct 05, 2023 -

Tony Serra Nissan responded

Hi Dnail35077, thank you so much for your positive comments about Tony Serra Nissan! Hi Dnail35077, we are very happy to have provided you with such a positive experience!

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