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Tony Serra Nissan

Cullman, AL

Overview
Employees
Reviews
Vehicles
4.5
1,911 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts. When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers. At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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1724 Cherokee Ave SW

Cullman, AL

35055

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Showing 1,911 reviews

September 01, 2023

They all Are Very nice, it’s Fast to have your oil changed. very professional More

by lakelover252
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi, Kellan Dunigan
Report | Print
Sep 05, 2023 -

Tony Serra Nissan responded

Hi Lakelover252, thank you so much for your positive comments about Tony Serra Nissan! Lakelover252, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan! Hi Lakelover252, we are very happy to have provided you with such a positive experience!

September 01, 2023

Everyone is always so friendly and helpful to me and service is always completed in a timely manner. More

by cwe820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
Sep 04, 2023 -

Tony Serra Nissan responded

Cwe820, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tony Serra Nissan. Cwe820, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 28, 2023

Our salesman Big Zach was very professional and knowledgeable about the product and would recommend him to friends More

by BRIAN.MCAFEE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Gouge, Zachary Bowling, Jacob Mills
Report | Print
Sep 05, 2023 -

Tony Serra Nissan responded

Hi Brian.mcafee! We're so happy we were able to help you out! Brian.mcafee, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 28, 2023

Same problem, same fix. Nissan needs to fix the issue with the Armadas CBI system. More

by shariandcurt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
Sep 05, 2023 -

Tony Serra Nissan responded

Shariandcurt, we're disappointed to hear of the negative experience you had at our location. Hi Shariandcurt, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit.

Sep 06, 2023 -

shariandcurt responded

BCI went off again twice this past weekend. Also the famous battery drain issue left me stranded Saturday evening. We feel bad because we spent good money, numerous 1 hour trips to and from your dealership only to be told they cant duplicate the issue. Look on the armada blogs, there are issues .....some kind of restitution should be in order....

August 28, 2023

2nd visit. Great experience. Would recommend to others. I will return when I need work. More

by Scagle0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
Report | Print
Sep 05, 2023 -

Tony Serra Nissan responded

Hi Scagle0! We're so happy we were able to help you out! Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 27, 2023

It's was a good experience. Wouldn't change anything They are really he They are really helpful More

by teresalchambers
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Erin Kilgo
Report | Print
Aug 30, 2023 -

Tony Serra Nissan responded

Teresalchambers, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tony Serra Nissan. Hi Teresalchambers, we are very happy to have provided you with such a positive experience!

August 24, 2023

very friendly, I'm happy with the car that I got with them, they recieved me like I was in home More

by patrickpinto
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Crutcher, Jacob Mills, Vincente Swope
Report | Print
Aug 28, 2023 -

Tony Serra Nissan responded

Hi Patrickpinto! We're so happy we were able to help you out! Patrickpinto, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan! Hi Patrickpinto, we are very happy to have provided you with such a positive experience!

August 23, 2023

Making our service appointment online is so quick and easy. I am always received with a friendly smile. Thank you for all your good work. More

by moody35179
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Endi
Report | Print
Aug 28, 2023 -

Tony Serra Nissan responded

Moody35179, we are so happy to read such a great review about Tony Serra Nissan! Hi Moody35179! We're so happy we were able to help you out! Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 23, 2023

Very friendly. Answered all my questions. When out of their way to get me in the right car. Didn't push me . More

by dsbarnes60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Bowling, Dylan Bullard, Jacob Mills
Report | Print
Aug 28, 2023 -

Tony Serra Nissan responded

We appreciate your positive review about your recent experience with us! Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 23, 2023

I am very satisfied with my Vehicle and will certainly Buy my next car from them. Highly recommend it to everyone. Jimmie More

by Jkeno4544
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Crutcher, Dylan Bullard, Jacob Mills, Erin Kilgo, Chuck Kennedy, Brian Endi, Rhonda Harbor, Daniel Coombs, Kellan Dunigan
Report | Print
Aug 28, 2023 -

Tony Serra Nissan responded

We appreciate your positive review about your recent experience with us! Jkeno4544, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan!

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