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Tony Serra Nissan

Cullman, AL

Overview
Employees
Reviews
Vehicles
4.5
1,910 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts. When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers. At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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1724 Cherokee Ave SW

Cullman, AL

35055

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Showing 1,910 reviews

August 22, 2023

Everyone we met while we were there was super friendly and helpful in every situation! More

by haley williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Mills, Tre Raines
Report | Print
Aug 25, 2023 -

Tony Serra Nissan responded

Haley Williams, we are glad we could help! Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 22, 2023

I am very happy with the service l received. The staff was very courteous and helpful. More

by donaldhungerford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
Report | Print
Aug 25, 2023 -

Tony Serra Nissan responded

Donaldhungerford, we are so happy to read such a great review about Tony Serra Nissan! Hi Donaldhungerford, we are very happy to have provided you with such a positive experience!

August 19, 2023

Extremely nice, helpful, friendly and efficient. Chuck is exceptional as a service manager as well. More

by cdonaldmcphersondn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
Aug 22, 2023 -

Tony Serra Nissan responded

Cdonaldmcphersondn, we are glad we could help! Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 18, 2023

Nice people get the job done quickly and explain things as to what needs done More

by keithandsabrina2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
Aug 19, 2023 -

Tony Serra Nissan responded

We would like to work towards a resolution, so if you are willing, please reach out to us at (256) 739-1771 to discuss this further.

August 17, 2023

It was a great experience. We loved working with Vincent’s and the entire group More

by matthew.egloff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Bullard, Daniel Coombs, Vincente Swope
Report | Print
Aug 19, 2023 -

Tony Serra Nissan responded

Hi Matthew.egloff! We're so happy we were able to help you out! Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 17, 2023

The appointment process was quick and easy Bryan was well informed. High marks all around. More

by Scagle0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Endi
Report | Print
Aug 19, 2023 -

Tony Serra Nissan responded

Hi Scagle0, we are very happy to have provided you with such a positive experience! Scagle0, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 15, 2023

Always pleased with the service and the employees when I bring my car in for service More

by amshockley94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
Aug 17, 2023 -

Tony Serra Nissan responded

We appreciate your positive review about your recent experience with us! Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 15, 2023

Courteous, knowledgeable, manager even went on test drive with my husband to hear the “shimmy” my husband was concerned about. Never had that happened in any other service department!! More

by gearharthousehold6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Endi
Report | Print
Aug 18, 2023 -

Tony Serra Nissan responded

Gearharthousehold6, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 14, 2023

Townsend Tuscaloosa needs to learn from Toney Nissan Cullman, Brian and other staff was great! More

by darrellwallace125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Endi
Report | Print
Aug 17, 2023 -

Tony Serra Nissan responded

Darrellwallace125, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan! Darrellwallace125, we are glad we could help! Hi Darrellwallace125, we are very happy to have provided you with such a positive experience!

August 14, 2023

Very good but they did not have the desired vehicle in the color I wanted, which I understand since I bout a used vehicle. More

by lysle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Krise, Jacob Mills, Brian Endi, Vincente Swope
Report | Print
Aug 17, 2023 -

Tony Serra Nissan responded

Hi Lysle! We're so happy we were able to help you out! Hi Lysle, we are very happy to have provided you with such a positive experience!

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