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Tony Serra Nissan

Cullman, AL

Overview
Employees
Reviews
Vehicles
4.5
1,898 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts. When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers. At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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1724 Cherokee Ave SW

Cullman, AL

35055

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Showing 1,898 reviews

July 13, 2023

Fast and efficient. But stated I my windshield wiper fluid was low and needs some added. I decline service at shop. I came home and husband checked it and it only requi More

by katrut1211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
Jul 19, 2023 -

Tony Serra Nissan responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Hi Katrut1211, we are very happy to have provided you with such a positive experience!

July 13, 2023

Every one was nice and professional. Took care of my needs and concerns. Every 0ne was fantastic. More

by Mcoffman2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Bullard, Jacob Mills, Jonathan Donaldson, Erin Kilgo, Chuck Kennedy, Brian Endi
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Jul 19, 2023 -

Tony Serra Nissan responded

Hi Mcoffman2, thank you so much for your positive comments about Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 10, 2023

Does fix the issue still having the same problem I brought it in for with window More

by theresadaviss24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
Report | Print
Jul 13, 2023 -

Tony Serra Nissan responded

Our manager would really like to speak with you more regarding this matter. Please reach out to us at (256) 739-1771. We look forward to hearing from you.

July 09, 2023

The best car buying experience I’ve ever had. Everyone was awesome from the start More

by marceyrn825
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mason Isbell, Fred Crutcher, Dylan Bullard
Report | Print
Jul 13, 2023 -

Tony Serra Nissan responded

Hi Marceyrn825! We're so happy we were able to help you out! Marceyrn825, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 07, 2023

My service on my SUV, was handled very efficiently. . & personnel were friendly.. Thank you very much More

by jhand5336
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Endi
Report | Print
Jul 10, 2023 -

Tony Serra Nissan responded

Jhand5336, thank you so much for the positive review! Hi Jhand5336, we are very happy to have provided you with such a positive experience!

July 06, 2023

Was very pleased with your sales rep Wyatt Andrews, he was very knowledgeable and courteous and he along with Manager made sure I got the vehicle I was looking for. More

by sugarfix290
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wyatt Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 09, 2023 -

Tony Serra Nissan responded

Sugarfix290, thanks for your praise and kind comments about our team. Sugarfix290, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan! Hi Sugarfix290, we are very happy to have provided you with such a positive experience!

July 06, 2023

Done us right. Was Very pleasant. Gave us a great trade in value. Definitely recommend! More

by angiekugler77
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mason Isbell, Dylan Bullard
Report | Print
Jul 09, 2023 -

Tony Serra Nissan responded

Angiekugler77, we are glad we could help! Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 06, 2023

Great service all around. Would definitely recommend other people to go see them they did a very good job More

by parker.matt89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason, Gary Krise, Bill Gouge, Fred Crutcher, Dylan Bullard, Chuck Kennedy
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Jul 09, 2023 -

Tony Serra Nissan responded

Parker.matt89, thank you for your kind words and this wonderful review! Hi Parker.matt89, we are very happy to have provided you with such a positive experience!

July 04, 2023

Thanks for the hospitality and good work! Surprisingly fast oil change. We’ll be back, thank you! More

by JGARAY3434
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
Jul 09, 2023 -

Tony Serra Nissan responded

Hi Jgaray3434, thank you so much for your positive comments about Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 03, 2023

Great service and great people! Will return! Brian and Erin are the best service advisors! More

by amshockley94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
Jul 06, 2023 -

Tony Serra Nissan responded

Hi Amshockley94! We're so happy we were able to help you out! Thank you again for taking the time to let us know how we did. We hope you have a great day!

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