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Tony Serra Nissan
Cullman, AL
1,895 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts.
When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers.
At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 1,895 reviews
June 15, 2023
Very efficient and friendly staff. I have an order to replace my Struts that is very much delayed. The struts were bad very soon after purchase. I have an order to replace my Struts that is very much delayed. The struts were bad very soon after purchase. More
by ssj2827
Verified CustomerEmployees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
June 15, 2023
Excellent! Scheduled appt that morning for a battery and they had me in and out within 30 minutes of my arrival! I’m from out of town and was in a hurry so they Scheduled appt that morning for a battery and they had me in and out within 30 minutes of my arrival! I’m from out of town and was in a hurry so they made sure I was taken care of so I could get back on the road. More
by amberj.draper1122
Employees Worked With
Erin Kilgo
June 11, 2023
Fast and friendly service as always. Customer service was prompt and was able to answer any and all questions that I had. Customer service was prompt and was able to answer any and all questions that I had. More
by BAMASCOUT219
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
June 09, 2023
Had no problems ever till my last purchase and have had nothing but trouble out of dealership and Nissan since day 1 nothing but trouble out of dealership and Nissan since day 1 More
by angiedgreerDNC
June 09, 2023
Always very prompt. Very attentive to my needs. Take time to explain my options and the cost. Treat me as thou I'm their only customer. I drive from Birmingham to Very attentive to my needs. Take time to explain my options and the cost. Treat me as thou I'm their only customer. I drive from Birmingham to use them. More
by xfloresbham
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
June 08, 2023
Vincente was an absolute pleasure to do business with. He was very knowledgeable, informative, and most importantly a very nice guy to work with. I’d give him more stars, but only allowed five. He was very knowledgeable, informative, and most importantly a very nice guy to work with. I’d give him more stars, but only allowed five. More
by roger1016
Employees Worked With
Dylan Bullard, Jacob Mills, Daniel Coombs, Vincente Swope
June 08, 2023
Love these guys. Wonderful to work with. If it can be done, Fred will take care of you. Jacob makes it a smooth process. Wonderful to work with. If it can be done, Fred will take care of you. Jacob makes it a smooth process. More
by melisaeady
Employees Worked With
Fred Crutcher, Jacob Mills, Tre Raines
June 08, 2023
The Tony Serra Nissan service center is always so responsive and timely. Not only did we show up early and they took us, but they completed the work before our actual appointment time. Talk about ser responsive and timely. Not only did we show up early and they took us, but they completed the work before our actual appointment time. Talk about service!! More
by CRAIGROUNDY
Employees Worked With
Mason Isbell, Erin Kilgo, Chuck Kennedy, Brian Endi
June 08, 2023
In and out quick and on time with appointment schedule. Seemed well organized. Attendant was courteous. No complaints - good service Seemed well organized. Attendant was courteous. No complaints - good service More
by Acarroll16
Employees Worked With
I don’t recall names of service dept folks but they were very good
June 06, 2023
The service department went above and beyond to meet and exceed my expectations. I’m very happy exceed my expectations. I’m very happy More
by holmes_chloe
Employees Worked With
Gary Krise, Bill Gouge, Fred Crutcher, Dylan Bullard, Jacob Mills, Erin Kilgo, Chuck Kennedy, Brian Endi, Daniel Coombs
