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Tony Serra Nissan

Cullman, AL

Overview
Employees
Reviews
Vehicles
4.4
1,970 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing ...
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Today: 9:00 AM - 7:00 PM Closed Now
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1724 Cherokee Ave SW

Cullman, AL

35055

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Showing 1,970 reviews

August 02, 2023

Not customer based. Left keys in car and did not answer main question that was originally asked. More

by christopherejones1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erin Kilgo
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Aug 04, 2023 -

Tony Serra Nissan responded

Hi there, I would like to get some more details about your experience with us. We are disappointed to hear that you did not have a more positive experience with us at Tony Serra Nissan.

August 01, 2023

Serra Nissan very thorough. Nice environment while you wait on your car to be serviced. Professional staff. More

by sleepunow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
Aug 03, 2023 -

Tony Serra Nissan responded

Hi Sleepunow, thank you so much for your positive comments about Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 01, 2023

Very friendly and knowledgeable! ! folks! This was my first visit after moving here from Louisiana. Looking forward to a great relationship! Thanks! More

by Dwight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Bullard, Jacob Mills, Erin Kilgo, Chuck Kennedy, Brian Endi
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Aug 01, 2023 -

Dwight responded

Thanks!

Aug 03, 2023 -

Tony Serra Nissan responded

Dwight, your wonderful feedback and rating mean a lot to us. Dwight, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan! Hi Dwight, we are very happy to have provided you with such a positive experience!

August 01, 2023

Tony Serra Nissan is a great car dealership. The people are just fantastic. Very nice to you. More

by Mcoffman2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
Aug 03, 2023 -

Tony Serra Nissan responded

Mcoffman2, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tony Serra Nissan. Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 01, 2023

Everyone is always kind and helpful. Service was completed quicker than anticipated. Tony Serra Nissan is a great place to purchase a vehicle and to have vehicle serviced. More

by melbawiegand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
Report | Print
Aug 03, 2023 -

Tony Serra Nissan responded

Melbawiegand, we are so happy to read such a great review about Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 31, 2023

Everyone was very professional and nice, and and will recommend for future repairs or work to be done. More

by henrycantey64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
Report | Print
Aug 03, 2023 -

Tony Serra Nissan responded

Hi Henrycantey64, thank you so much for your positive comments about Tony Serra Nissan! Hi Henrycantey64, we are very happy to have provided you with such a positive experience!

July 31, 2023

Tony Serrar continues to go out of their way to work with us especially when we do not have an appointment. More

by Ramona Gouge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
Aug 03, 2023 -

Tony Serra Nissan responded

Ramona Gouge, your satisfaction is our top priority. Hi Ramona Gouge, we are very happy to have provided you with such a positive experience!

July 30, 2023

Nice, polite and pretty fast. I don’t know what else to write. So I won’t. More

by jackiewhite45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Endi
Report | Print
Aug 02, 2023 -

Tony Serra Nissan responded

Hi Jackiewhite45! We're so happy we were able to help you out! Hi Jackiewhite45, we are very happy to have provided you with such a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 29, 2023

The service personnel are very helpful and courteous. It was easy to make an appointment. More

by raerusinko
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
Report | Print
Aug 02, 2023 -

Tony Serra Nissan responded

We appreciate your positive review about your recent experience with us! Hi Raerusinko, we are very happy to have provided you with such a positive experience!

July 29, 2023

Dealership is very helpful and always makes sure that my vehicle needs are met. Awesome place to do business. More

by EVEHANH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Shockley, Mason Isbell, Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
Aug 02, 2023 -

Tony Serra Nissan responded

Evehanh, we're glad you had such a wonderful experience with us! Hi Evehanh, we are very happy to have provided you with such a positive experience!

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