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Tony Serra Nissan
Cullman, AL
1,971 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts.
When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers.
At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 1,971 reviews
July 14, 2023
I bought a used vehicle for work I needed immediately so I wanted to schedule the repairs needed like a headlight that is required when driving anywhere but the service department never got back with me to I wanted to schedule the repairs needed like a headlight that is required when driving anywhere but the service department never got back with me to repair the headlight bulb I called several times I was told they would contact me to resolve this issue still to this day no one has contacted me I feel you guys think since it said As Is you think it isn’t your responsibility I just wanted to express my concern base on this. I think isn’t that big of a deal. I hope you can do Better. Based on that I will not be returning Tony Serra Nissan because I would hate for there to be something major and be treated this way More
by Darrel Jeff
Verified CustomerEmployees Worked With
Chuck Kennedy , Chuck Kennedy
July 14, 2023
We was pleased with the person that helped us. Not pleased with the payment we was told one thing and when we signed paperwork it was higher. We was always told the vehicle was only 15 and when we Not pleased with the payment we was told one thing and when we signed paperwork it was higher. We was always told the vehicle was only 15 and when we went to sign paperwork it went to 20 without the other stuff added on More
by Kandlhines2169
July 13, 2023
Fast and efficient. But stated I my windshield wiper fluid was low and needs some added. I decline service at shop. I came home and husband checked it and it only requi But stated I my windshield wiper fluid was low and needs some added. I decline service at shop. I came home and husband checked it and it only required less than 1/3 of a cup of new fluid to be full and they were going to charge $30. More
by katrut1211
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
July 06, 2023
Great service all around. Would definitely recommend other people to go see them they did a very good job Would definitely recommend other people to go see them they did a very good job More
by parker.matt89
Employees Worked With
Mason, Gary Krise, Bill Gouge, Fred Crutcher, Dylan Bullard, Chuck Kennedy
