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Tony Serra Nissan

Cullman, AL

Overview
Employees
Reviews
Vehicles
4.4
1,971 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts. When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers. At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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1724 Cherokee Ave SW

Cullman, AL

35055

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Showing 1,971 reviews

July 06, 2023

Was very pleased with your sales rep Wyatt Andrews, he was very knowledgeable and courteous and he along with Manager made sure I got the vehicle I was looking for. More

by sugarfix290
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wyatt Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 09, 2023 -

Tony Serra Nissan responded

Sugarfix290, thanks for your praise and kind comments about our team. Sugarfix290, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan! Hi Sugarfix290, we are very happy to have provided you with such a positive experience!

July 04, 2023

Thanks for the hospitality and good work! Surprisingly fast oil change. We’ll be back, thank you! More

by JGARAY3434
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
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Jul 09, 2023 -

Tony Serra Nissan responded

Hi Jgaray3434, thank you so much for your positive comments about Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 03, 2023

Great service and great people! Will return! Brian and Erin are the best service advisors! More

by amshockley94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
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Jul 06, 2023 -

Tony Serra Nissan responded

Hi Amshockley94! We're so happy we were able to help you out! Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 03, 2023

Went in expecting to pay $75 for my oil change and they didn’t charge me a thing when I went to pay. It was an extremely nice surprise! While I was waiting the lady at the front desk offered me some water More

by briee.annaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
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Jul 06, 2023 -

Tony Serra Nissan responded

Briee.annaa, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tony Serra Nissan. Hi Briee.annaa, we are very happy to have provided you with such a positive experience!

July 03, 2023

Very accommodating to my needs! ! Thank you to the cashier office for loving dogs. Service was also thorough and fixed my tires. More

by marthamarie54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
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Jul 06, 2023 -

Tony Serra Nissan responded

Hi Marthamarie54, thank you so much for your positive comments about Tony Serra Nissan! Hi Marthamarie54, we are very happy to have provided you with such a positive experience!

July 03, 2023

I received excellent service from Serra Nissan. I will definitely be going back in the future. More

by Captainjoeladams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
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Jul 09, 2023 -

Tony Serra Nissan responded

Captainjoeladams, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tony Serra Nissan. Hi Captainjoeladams, we are very happy to have provided you with such a positive experience!

July 01, 2023

The young man who wrote up the service order for my car was very professional and went above and beyond to assist me and answer all of my questions. More

by bren7596
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Endi
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Jul 04, 2023 -

Tony Serra Nissan responded

Bren7596, thank you for your kind words and this wonderful review! Bren7596, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 30, 2023

Staff were very friendly and accommodating. Parts were ordered and came in a couple of days. More

by janice3
Workmanship
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
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Jul 04, 2023 -

Tony Serra Nissan responded

Hi Janice3! We're so happy we were able to help you out! Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 30, 2023

I just bought my 3rd vehicle from Zac at Seirra Nissan in Cullman. Service is unmatched by any other dealership I’ve ever dealt with. They worked to get me the deal I wanted and to put me in the car I have a More

by relynn1206
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Zachary Bowling, Jacob Mills, Daniel Coombs
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Jul 04, 2023 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Relynn1206, thank you for your kind words and this wonderful review! Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 29, 2023

Very nice people to work with my service was fast and explained to me what was done to my auto and what I needed on my next service More

by Rhonda
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
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Jul 03, 2023 -

Tony Serra Nissan responded

Hi Rhonda, we are very happy to have provided you with such a positive experience! Hi Rhonda, we are very happy to have provided you with such a positive experience!

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