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Tony Serra Nissan

Cullman, AL

4.4
1,971 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts. When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers. At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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1724 Cherokee Ave SW

Cullman, AL

35055

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Showing 1,971 reviews

June 29, 2023

Friendly and courteous service. .. Zach was like talking to a good friend or neighbor... I will definitely recommend your dealership to others!! More

by deputyydawgg60
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Zachary Bowling
Jul 03, 2023 -

Tony Serra Nissan responded

Deputyydawgg60, we are glad we could help! Deputyydawgg60, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

Jul 03, 2023 -

deputyydawgg60 responded

Loving my little 2002 Nissan Frontier!! Thanks again for the great service!!

June 29, 2023

I love the service here and Brian and Erin are great! I will return! Thanks More

by top dog
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gary Krise, Bill Gouge, Fred Crutcher, Dylan Bullard, Jacob Mills, Erin Kilgo, Chuck Kennedy, Brian Endi, Daniel Coombs, Kellan Dunigan
Jul 03, 2023 -

Tony Serra Nissan responded

Top Dog, thank you for your kind words and this wonderful review! Top Dog, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan! Hi Top Dog, we are very happy to have provided you with such a positive experience!

June 29, 2023

Brian was excellent. Very thorough with explaining service. Wait time was minimal. Very good job by all More

by roger1016
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Jul 03, 2023 -

Tony Serra Nissan responded

Hi Roger1016, thank you so much for your positive comments about Tony Serra Nissan! Roger1016, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan!

June 29, 2023

Customer service was great and the service manager took care of my needs in a timely manner. More

by eredmond527
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Jul 03, 2023 -

Tony Serra Nissan responded

We appreciate your positive review about your recent experience with us! Hi Eredmond527, we are very happy to have provided you with such a positive experience!

June 28, 2023

Communication is awesome and time for the repair was excellent. We have found our new service center. Thank you More

by Ed Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Endi
Jul 03, 2023 -

Tony Serra Nissan responded

Ed Scott, we are very happy we could provide you with a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!

Jul 25, 2023 -

Ed Scott responded

We will definitely be visiting soon for all our service needs.

June 28, 2023

The employees are friendly and helpful but I don’t feel that it’s fair to advertise a special and then only honor the special if it is a Nissan vehicle even though I purchased the vehicle there and have be More

by joshbgarner
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Jul 03, 2023 -

Tony Serra Nissan responded

Thanks again for taking the time to leave us this information about your recent visit. Take care! Hi Joshbgarner, we are very happy to have provided you with such a positive experience!

June 24, 2023

Friendly Staff and fast service, I will definitely be a future customer. Thank you so much. More

by Vgann
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Jun 27, 2023 -

Tony Serra Nissan responded

Vgann, your wonderful feedback and rating mean a lot to us. Hi Vgann, we are very happy to have provided you with such a positive experience!

June 23, 2023

Everyone was so friendly and helpful. My experience of buying my first car was phenomenal! More

by walkerdw21
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gary Krise, Bill Gouge, Dylan Bullard, Breann Vance
Jun 27, 2023 -

Tony Serra Nissan responded

Walkerdw21, thank you so much for your high rating! Walkerdw21, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 23, 2023

The salesman was great. The service writer too. The result of service average. I enjoy my car. More

by lolaponder
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
Jun 27, 2023 -

Tony Serra Nissan responded

Thank you for leaving feedback. Please reach out to us at (256) 739-1771 so we may identify ways to improve your experience.

June 18, 2023

Quick, friendly service. Made buying process easy. Listened to what I was looking for in price and style. More

by KHAMMOND10315
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Bullard, Jonathan Donaldson
Jun 21, 2023 -

Tony Serra Nissan responded

Hi Khammond10315, thank you for taking the time to leave a review for us at Tony Serra Nissan. We're happy we could meet your expectations! Thank you again for taking the time to let us know how we did. We hope you have a great day!

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