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Tony Serra Nissan
Cullman, AL
1,893 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts.
When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers.
At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 1,893 reviews
April 02, 2023
The only thing I would suggest is a wait list. When I first arrived I was told it would be at least 1 1/2 hour wait & that I could leave and come back, which I did. I asked if they could put my na When I first arrived I was told it would be at least 1 1/2 hour wait & that I could leave and come back, which I did. I asked if they could put my name on the wait list, I was told there was no list. I left for about an hour, when I returned I was again told the wait time was 1 1/2 hours. I did choose to wait for the service because it was the only day convenient for me. Employees were courteous. More
by LAMP565
Verified CustomerEmployees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
March 29, 2023
They are very friendly and courteous. They are able to get my vehicle in and out quickly. They go out of their way to meet my needs. They are able to get my vehicle in and out quickly. They go out of their way to meet my needs. More
by Bubbles
Employees Worked With
Not sure if their names but the they were all excellent
March 29, 2023
I always receive great service and treatment from this service center. I always refer my friends to this location when shopping for a new Nissan. service center. I always refer my friends to this location when shopping for a new Nissan. More
by wbest.junebug@gmail.com
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
March 28, 2023
The dealership was great. They were helpful and even worked out a discount for me. Can't say that for the warranty on my 2019 Nissan. They were helpful and even worked out a discount for me. Can't say that for the warranty on my 2019 Nissan. More
by lboike
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
March 28, 2023
I drop off my car and service department had for 6 days and said nothing was wrong so when drove off lot all service lights came back on so I turned around came straight back to your service department. H and said nothing was wrong so when drove off lot all service lights came back on so I turned around came straight back to your service department. Having to wait More
by scrumpton1077
Employees Worked With
Don’t know any names
