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Tony Serra Nissan

Cullman, AL

Overview
Employees
Reviews
Vehicles
4.5
1,893 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts. When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers. At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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1724 Cherokee Ave SW

Cullman, AL

35055

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Showing 1,893 reviews

March 27, 2023

Good dealership. All people friendly, knowledgeable . My veal’s are short and sweet. Fifteen words More

by The Jet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Endi
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Mar 30, 2023 -

Tony Serra Nissan responded

We appreciate your positive review about your recent experience with us! Hi The Jet, we are very happy to have provided you with such a positive experience!

March 27, 2023

Wonderful experience finding our son his first car. Each person took the time to make sure that we found exactly what we wanted within our budget. More

by Jamie.hutchins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wyatt Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Krise, Dylan Bullard, Rhonda Harbor, Rodney Hicks, Kelsie Jacobs
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Mar 30, 2023 -

Tony Serra Nissan responded

Jamie.hutchins, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tony Serra Nissan. Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 25, 2023

Pleasant Staff Good communications and very fast turn around re: progress of transmission replacement. Nissan remanufactured transmission is working great so far. More

by sherylkarnik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Endi
Report | Print
Mar 28, 2023 -

Tony Serra Nissan responded

Sherylkarnik, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tony Serra Nissan. Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 24, 2023

Everything was good! ! Very satisfied with the service and the dealership. Very good work. Thanks More

by eaglesrelliott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
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Mar 27, 2023 -

Tony Serra Nissan responded

Eaglesrelliott, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tony Serra Nissan. Hi Eaglesrelliott, we are very happy to have provided you with such a positive experience!

March 24, 2023

Wait time was longer than usual but the service person explained the reason for the wait and I understood. More

by melbawiegand
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
Report | Print
Mar 27, 2023 -

Tony Serra Nissan responded

Melbawiegand, we are glad we could help! Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 23, 2023

Salesman are great Fred is great but the service manager made it a horrible experience and want be back except for oil change More

by walmar4969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fred Crutcher, Jonathan Donaldson, Brian Endi
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Mar 25, 2023 -

Tony Serra Nissan responded

Walmar4969, we're disappointed to hear of the negative experience you had at our location. Walmar4969, we strive for 100% satisfaction, and we regret to find out that this was not the case.

March 23, 2023

Friendly very helpfull could have had little refresment during the wait salesman was very helpful More

by WILTOM44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Bullard, Rodney Hicks
Report | Print
Mar 25, 2023 -

Tony Serra Nissan responded

Wiltom44, thank you for sharing your positive experience! Wiltom44, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 22, 2023

Great sales people, wonderful service department. Finance department is excellent! Easy access and maintenance is great. More

by ajbeckwith55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Big Zach Bowling , Dylan Bullard, Chuck Kennedy, Rhonda Harbor
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Mar 25, 2023 -

Tony Serra Nissan responded

Ajbeckwith55, we are glad we could help! Ajbeckwith55, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 21, 2023

Prompt, courteous and very nice people to deal with. I would recommend them. I had recalls repaired. More

by kjspeegle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
Mar 23, 2023 -

Tony Serra Nissan responded

We appreciate your positive review about your recent experience with us! Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 19, 2023

Serra Nissan made purchasing a car a positive experience. I would certainly consider Serra Nissan again, if the need arises. Everyone was pleasant and knowledgeable. More

by HOOVES3878
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Krise, Mason Isbell, Fred Crutcher, Dylan Bullard, Daniel Coombs, Kelsie Jacobs, Vincente Swope
Report | Print
Mar 21, 2023 -

Tony Serra Nissan responded

Hooves3878, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

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