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Tony Serra Nissan

Cullman, AL

Overview
Employees
Reviews
Vehicles
4.5
1,922 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts. When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers. At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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1724 Cherokee Ave SW

Cullman, AL

35055

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Showing 1,922 reviews

April 26, 2023

Great group to work with, no waiting around all day for service. They explained what they done during service and told me what needed to be done at upcoming visit More

by rnichols40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
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May 17, 2023 -

Tony Serra Nissan responded

Rnichols40, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tony Serra Nissan. We are very happy to have provided you with such a positive experience!

April 25, 2023

Everyone involved and system was excellent I like the set up driving in waiting area, personal and checking out. More

by Amoorer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent, front desk lady, service writer, and check out lady all did excellent.
Report | Print
May 17, 2023 -

Tony Serra Nissan responded

Hi Amoorer, thank you so much for your positive comments about Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 23, 2023

Mason was extremely helpful and knowledgeable and made sure to get us the best deal possible More

by CRAIGROUNDY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mason Isbell, Fred Crutcher, Jacob Mills
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May 17, 2023 -

Tony Serra Nissan responded

Craigroundy, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 19, 2023

I had a great experience and the staff was very helpful and friendly thank you More

by donaldpope381381
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Bullard, Jacob Mills, Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
May 17, 2023 -

Tony Serra Nissan responded

Donaldpope381381, we are glad we could help! Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 19, 2023

I really like your service department they were quick changing my oil & doing a recall on my 2014 Altima Nissan . That you for your prompt service Syble Elaine Shaw More

by elaine.shaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
Report | Print
May 17, 2023 -

Tony Serra Nissan responded

Elaine.shaw, we are glad we could help! Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 19, 2023

The only problem I had is the car road rougher after the tire rotation and the tires on the car are terrible I have 11000 miles on it and it already needs new ones I will be getting tires some were else More

by kerrymiller243
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Bullard, Robert Turner , Jacob Mills
Report | Print
May 17, 2023 -

Tony Serra Nissan responded

Kerrymiller243, we're disappointed to hear of the negative experience you had at our location. Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 18, 2023

They always have friendly staff and generally quick service. Their facilities are clean and they have a play area for kids. More

by Mandy Leigh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
May 17, 2023 -

Tony Serra Nissan responded

Mandy Leigh, thank you for your kind words and this wonderful review! Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 16, 2023

Fred is great. I have bought from him three times. I love that man. Everybidy should have someone like him. More

by raykathy203
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Crutcher, Dylan Bullard, Jacob Mills, Jonathan (JP) Pearson, Tre Raines
Report | Print
May 17, 2023 -

Tony Serra Nissan responded

Raykathy203, we're happy to hear you had such a positive experience with our team!

April 15, 2023

Awesome dealership always nice and quick quality work always a pleasure to go there for my service. More

by Clintgodsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
May 17, 2023 -

Tony Serra Nissan responded

Clintgodsy, thank you for your kind words and this wonderful review! Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 14, 2023

First time there. Everyone was very nice and my car service was done in a timely manner. I was pleased with my experience. More

by whitney_michelle12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Endi
Report | Print
May 17, 2023 -

Tony Serra Nissan responded

Hi Whitney_michelle12! We're so happy we were able to help you out! Thank you again for taking the time to let us know how we did. We hope you have a great day!

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