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Tony Serra Nissan
Cullman, AL
1,971 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts.
When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers.
At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 1,971 reviews
June 17, 2023
My experience was excellent! Everyone was very nice and welcoming. Erin was very professional and helpful in explaining my inspection. Everyone was very nice and welcoming. Erin was very professional and helpful in explaining my inspection. More
by kde01
Verified CustomerEmployees Worked With
Erin Kilgo
June 16, 2023
Great dealership just need to make sure you get military discount to veterans which I did not receive my Discount But overall great dealership I would recommend anybody to go there. Good people's workday. discount to veterans which I did not receive my Discount But overall great dealership I would recommend anybody to go there. Good people's workday. More
by melvincaldwell259
Employees Worked With
Other Employees :
Gary Krise, Mason Isbell, Fred Crutcher, Zachary Bowling, Jacob Mills, Jonathan Donaldson, David Mallette, Kelsie Jacobs, Stephen Boyett
June 15, 2023
Knowledgeable,courteous caring staff Able to take care of my wife's car no matter what the issue. Relief for me when she is traveling in a car that is taken care of. my wife's car no matter what the issue. Relief for me when she is traveling in a car that is taken care of. More
by rob4ua
Employees Worked With
Erin Kilgo, Erin Kilgo
June 15, 2023
Our second purchase from Tony Serra. Great price for trade in and a fantastic price on the purchased automobile. Expect to purchase a third auto from Tony Serra in the future. Dis Great price for trade in and a fantastic price on the purchased automobile. Expect to purchase a third auto from Tony Serra in the future. Disappointed that salesman could not give us a tutorial of the automobiles functions or how ti use them. Drove back the following week for a tutorial by a second salesman with no success. Was finally able to speak to an expert on the automobile we purchased who gave us great insight over the phone. Most of our education as to the automobiles capabilities and functions came from you tube. More
by LAMONRFERGUSON
Employees Worked With
Jacob Mills, Daniel Coombs, Breann Vance
June 15, 2023
I would like to receive a military discount over all the service was great I still would like to receive my military discount I no you all help the military out the service was great I still would like to receive my military discount I no you all help the military out More
by melvincaldwell259
Employees Worked With
Gary Krise, Fred Crutcher, Jacob Mills, Jonathan Donaldson
June 15, 2023
Very efficient and friendly staff. I have an order to replace my Struts that is very much delayed. The struts were bad very soon after purchase. I have an order to replace my Struts that is very much delayed. The struts were bad very soon after purchase. More
by ssj2827
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
June 15, 2023
Excellent! Scheduled appt that morning for a battery and they had me in and out within 30 minutes of my arrival! I’m from out of town and was in a hurry so they Scheduled appt that morning for a battery and they had me in and out within 30 minutes of my arrival! I’m from out of town and was in a hurry so they made sure I was taken care of so I could get back on the road. More
by amberj.draper1122
Employees Worked With
Erin Kilgo
June 11, 2023
Fast and friendly service as always. Customer service was prompt and was able to answer any and all questions that I had. Customer service was prompt and was able to answer any and all questions that I had. More
by BAMASCOUT219
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
June 09, 2023
Always very prompt. Very attentive to my needs. Take time to explain my options and the cost. Treat me as thou I'm their only customer. I drive from Birmingham to Very attentive to my needs. Take time to explain my options and the cost. Treat me as thou I'm their only customer. I drive from Birmingham to use them. More
by xfloresbham
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
