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Tony Serra Nissan

Cullman, AL

Overview
Employees
Reviews
Vehicles
4.5
1,893 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts. When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers. At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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1724 Cherokee Ave SW

Cullman, AL

35055

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Showing 1,893 reviews

March 18, 2023

The girl at the service desk was helpful, polite, and knowledgeable. Still don't understand why my horn sometimes beeps four by times? More

by kymgrant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know her name.
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Mar 21, 2023 -

Tony Serra Nissan responded

Kymgrant, we are glad we could help! Kymgrant, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 18, 2023

It great good people tre is really awesome at his job. And just a nice all around person 5 stars for tre More

by CASSAHYDE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wyatt Andrews
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary Bowling, Jacob Mills, Jonathan Donaldson, Tre Raines, Rodney Hicks, Blake Driver
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Mar 21, 2023 -

Tony Serra Nissan responded

Cassahyde, thank you for your kind words and this wonderful review! Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 17, 2023

Services was great iused them all time for my car service great service. Thank yall for More

by genny53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Endi
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Mar 20, 2023 -

Tony Serra Nissan responded

Genny53, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tony Serra Nissan. Hi Genny53, we are very happy to have provided you with such a positive experience!

March 17, 2023

Serra Nissan always does good work for their service and service reps always keep you informed of any issues More

by cgharrison9173
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Brian Endi
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Mar 20, 2023 -

Tony Serra Nissan responded

Hi Cgharrison9173, we are very happy to have provided you with such a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 15, 2023

Mason was great to deal with and made my experience a lot better for me More

by melindapierce94
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mason Isbell, Jacob Mills
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Mar 17, 2023 -

Tony Serra Nissan responded

Melindapierce94, thank you for your kind words and this wonderful review! Melindapierce94, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan!

March 15, 2023

The process was simple. Everyone was willing to work with me on what I was looking for, including Jonathan D. More

by clint.duckworth
Recommend Dealer
Yes
Employees Worked With
Fred Crutcher, Dylan Bullard, Jonathan Donaldson
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Mar 17, 2023 -

Tony Serra Nissan responded

Hi Clint.duckworth, thank you so much for your positive comments about Tony Serra Nissan! Clint.duckworth, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan!

March 14, 2023

Very efficient and thorough job at the service department. My car is running great and the price was excellent . More

by sltruelove1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
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Mar 17, 2023 -

Tony Serra Nissan responded

Hi Sltruelove1964, thank you for taking the time to leave a review for us at Tony Serra Nissan. We're happy we could meet your expectations! Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 13, 2023

I always have a great service. The people are always nice. Dana was perfectly nice as for the rest of the gang that works there More

by Charla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
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Mar 15, 2023 -

Tony Serra Nissan responded

Charla, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tony Serra Nissan. Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 13, 2023

Tony Serra offers great service to their customers and they go the extra mile to ensure exceptional care of their vehicles. More

by lbean3870
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Krise, Bill Gouge, Fred Crutcher, Dylan Bullard, Jacob Mills, Erin Kilgo, Chuck Kennedy, Brian Endi, Rodney Hicks, Daniel Coombs
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Mar 15, 2023 -

Tony Serra Nissan responded

Lbean3870, we are so happy to read such a great review about Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 12, 2023

The service manager really cares about his customers and the service department does great work. More

by David Burdette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
Mar 15, 2023 -

Tony Serra Nissan responded

Hi David Burdette! We're so happy we were able to help you out! Thank you again for taking the time to let us know how we did. We hope you have a great day!

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