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Tony Serra Nissan

Cullman, AL

Overview
Employees
Reviews
Vehicles
4.5
1,919 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts. When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers. At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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1724 Cherokee Ave SW

Cullman, AL

35055

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Showing 1,919 reviews

January 29, 2023

Quick to service and great communication. Service just as promised. Really nice staff. Easy in and out. More

by kevbrown1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Endi
Report | Print
Feb 01, 2023 -

Tony Serra Nissan responded

We appreciate your positive review about your recent experience with us! Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 28, 2023

Scheduled maintenance was easy and completed in a timely manner. Recall was also completed as expected. More

by m.knowles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
Report | Print
Feb 01, 2023 -

Tony Serra Nissan responded

M.knowles, we are glad we could help! Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 28, 2023

Getting better. Sometimes the right hand don’t know what the left one is doing More

by kellid89
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kellen Mullen
Report | Print
Feb 01, 2023 -

Tony Serra Nissan responded

Kellid89, we're happy to hear you had such a positive experience with our team! Hi Kellid89, we are very happy to have provided you with such a positive experience!

January 27, 2023

I always have a good experience at this business. My service job was done in a timely manner More

by alicedover64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Endi
Report | Print
Jan 30, 2023 -

Tony Serra Nissan responded

Alicedover64, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tony Serra Nissan. Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 25, 2023

Consistently customer oriented. I have used their service department for 8 years with excellent results. More

by dinodon51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
Report | Print
Jan 29, 2023 -

Tony Serra Nissan responded

Dinodon51, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tony Serra Nissan. Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 25, 2023

Service staff not good they don’t communicate sales staff is great there needs to be more communication with customers More

by noneworld29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dylan Bullard, Erin Kilgo, Chuck Kennedy, Brian Endi, Vincente Swope
Report | Print
Jan 29, 2023 -

Tony Serra Nissan responded

We would like to have a better understanding about your experience. Please reach out to us at (256) 739-1771 at your earliest convenience and we will do our best to resolve this with you.

January 25, 2023

It was a normal appointment to check out an unknown jerking motion. They only offered to replace the transmission without the option to having it rebuilt instead. The Nissan website said that this tran More

by rudae.strickland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
Jan 29, 2023 -

Tony Serra Nissan responded

When you have an opportunity, please reach out to us at (256) 739-1771 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

January 25, 2023

It was a regular appointment to find the source or reason for the unknown jerking motion. More

by rudae.strickland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
Jan 29, 2023 -

Tony Serra Nissan responded

If you have any further questions, please give us a call. We're always happy to help!

January 25, 2023

Great turn around on the repair after having the vehicle towed in to your shop. More

by gewrenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
Report | Print
Jan 29, 2023 -

Tony Serra Nissan responded

Gewrenn, we are glad we could help! Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 25, 2023

Very courteous, friendly, knowledgeable staff. Explained stuff in detail. No pressure on me. Listened to my wants and needs. More

by kimhigdon20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mason Isbell, Fred Crutcher, Dylan Bullard
Report | Print
Jan 29, 2023 -

Tony Serra Nissan responded

Kimhigdon20, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

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