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Tony Serra Nissan - Service Center

Cullman, AL

4.4
1,279 Reviews
Call Service Center (256) 739-1771

1,279 Reviews of Tony Serra Nissan - Service Center

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December 31, 2024

As soon as walked in I got the Service I needed and I got my car fixed without having to wait awhile More

by Cheyenne.shealy1441
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
Jan 03, 2025 -

Tony Serra Nissan responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

December 31, 2024

Exceptional service would recommend this dealership. They are on top of everything. Got my service done. As I requested. More

by danabyerley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Kennedy
Report | Print
Jan 03, 2025 -

Tony Serra Nissan responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

December 29, 2024

the service was very pleasant the employees were very well schooled in what they do. More

by fowler_melissa5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
Jan 01, 2025 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 26, 2024

Tony Serra has always provided good service. Service Reps keep you well informed on any issues and costs. Would like them to start issuing their inspection form again. More

by cgharrison9173
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo, Kellan Dunigan
Report | Print
Jan 01, 2025 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 23, 2024

My first. Service experience: Great!prompt professional friendly staff. Comfortable and accommodating waiting time. Very pleased! More

by ollie.jena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
Report | Print
Dec 26, 2024 -

Tony Serra Nissan responded

Thank you for sharing your first service experience with us! We’re delighted to hear that our team was prompt, professional, and friendly during your visit. It’s great to know you found the waiting time comfortable and accommodating. We truly appreciate your kind words and are so pleased you had a positive experience. If there’s anything else we can assist you with, don’t hesitate to reach out. We look forward to serving you again at Tony Serra Nissan in Cullman!

December 21, 2024

Great and friendly service , quick response time , a awesome experience and it was all done in a very timely manner More

by binman0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 24, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 21, 2024

Ashtin was so helpful and the service was great! It was done quickly and efficient More

by tina_warner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
Report | Print
Dec 24, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 21, 2024

Great service and on tune good job and over satisfied with the work and friendly staff More

by Declined2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
Report | Print
Dec 24, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 20, 2024

Mandolyn Powell was a very helpful service advisor. She was helpful in looking up my previous service records which helped detail what maintenance items needed to be completed above scheduled service. More

by mwpartain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandolyn Powell
Report | Print
Dec 22, 2024 -

Tony Serra Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 13, 2024

This dealerships service department frustrates me. I’ve spent a lot of money on service there over the last four years yet I have to take my car to Autozone to get a check engine light taken care of. More

by slmiller20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erin Kilgo, Chuck Kennedy, Brian Endi
Report | Print
Dec 20, 2024 -

Tony Serra Nissan responded

Our manager would really like to speak with you more regarding this matter. Please reach out to us at (256) 739-1771. We look forward to hearing from you.

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