Dealership Experience
1 yr, 8 mos
Industry Experience
1 yr, 8 mos
Languages Spoken
English
282 Reviews
Write a Review282 Reviews of Zack Rooks
September 03, 2026
Well I forgot something so my husband went back in and told the guy in the office in the bay and I don't think anyone relayed the message to the service tech. Because the problem wasn't fixed told the guy in the office in the bay and I don't think anyone relayed the message to the service tech. Because the problem wasn't fixed More
Other Employees Tagged: Zack Rooks
September 01, 2026
It was a very positive experience as always. They were honest and forthright about the damage to my Rogue and were very helpful in telling me what needed to be done and what I needed to do in fi They were honest and forthright about the damage to my Rogue and were very helpful in telling me what needed to be done and what I needed to do in filing a claim with my insurance. More
Other Employees Tagged: Zack Rooks
September 01, 2026
Excellent service as always, and as someone with a disability, I really appreciated them pulling the truck up front for me instead of having to go to the parking lot disability, I really appreciated them pulling the truck up front for me instead of having to go to the parking lot More
August 31, 2026
Thank you for your excellent service. Your professionalism and attention to detail were greatly appreciated. I felt well taken care of throughout the entire process. I will certainly reco Your professionalism and attention to detail were greatly appreciated. I felt well taken care of throughout the entire process. I will certainly recommend your services to others. It was a truly positive experience. More
Other Employees Tagged: Wyatt Andrews, Amber Shockley
August 31, 2026
Took my truck there for warranty work and when I got it back there appears to be several scratches and a small dent on the passenger side that were not there when I dropped it off. back there appears to be several scratches and a small dent on the passenger side that were not there when I dropped it off. More
Other Employees Tagged: Cody Salem, Elijah Szelag, Jeff Coleman
August 31, 2026
The service department is amazing! Zach is professional and makes the service department great. He is always kind and polite. I do wish the sales people would not bombard the servi Zach is professional and makes the service department great. He is always kind and polite. I do wish the sales people would not bombard the service department as soon as I get out of the car. It makes it so I dont even want to come in to have my car serviced. They are pushy and cant read the room when told No. They need to back all the way off. If i want a new car I will come ask to look at one. More
August 30, 2026
Friendly and fast I didn't stay I dropped my vehicle off and came back but the whole experience was better than in the past and I appreciate good service and promptness and came back but the whole experience was better than in the past and I appreciate good service and promptness More
Other Employees Tagged: Zack Rooks

