Back

Tony Serra Nissan - Service Center

Cullman, AL

4.5
1,056 Reviews

1,056 Reviews of Tony Serra Nissan - Service Center

Sort by
September 03, 2019

Wonderful people to do business with. Great place. Professional but yet personable. Very helpful!! Any question you have if they can't answer they find someone who can. Great work and grea More

by kslbriley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mikey in service and his team
Sep 03, 2019 -

Tony Serra Nissan responded

Thank you very much for taking your time to leave us such a great review. It's always nice to hear what a great job our service department is doing. I will let Mikey and his team know about your kind words. We strive to treat our customers in a friendly, professional and efficient manner. We look forward to seeing you on your next service visit! Team Tony Serra Nissan Cullman

August 30, 2019

Regular maintenance The service dept is always wonderful and waiting is no problem when you know it isn't going to take all day for they know we need to be back on the ro More

by sherrycllmn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shan Bell
Sep 03, 2019 -

Tony Serra Nissan responded

Sherry, Thank you very much for taking your time to leave us a review. We always strive to treat our customers in a friendly, professional and efficient manner. We know that your time is valuable and we always try to get you back on the road and on with your busy day as quick as possible. I will let Mikey and the service department know about your appreciation for their timeliness. We look forward to seeing you at your next service visit! Team Tony Serra Nissan Cullman

August 26, 2019

Service It was time for my old change and tire rotation so I took my Altima in to get service. As always they went above and beyond. More

by ashleighchaffin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not know
August 22, 2019

Oil change. Took about an hour for the oil change and rotating tires. Waiting area was very clean. Ask employees are very nice and helpful. Mikey was very infor More

by patriciasandersarmstrong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mikey
Aug 26, 2019 -

Tony Serra Nissan responded

Patricia, Thank you very much for taking your time to leave us a review. We always appreciate it when our customers let us know how we are doing. I will let Mikey and his service team know about your kind words. If there is ever anything we can do for you please do not hesitate to let us know! We look forward to seeing you on your next service visit!! Have a blessed day! Team Tony Serra Nissan Cullman

August 21, 2019

August 2019 maintenance The service center has the friendliest, helpful staff of any dealership that I have experienced. Always get an explanation of services and any work t More

by mlthras
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mikey Leipert
Aug 22, 2019 -

Tony Serra Nissan responded

Thank you so much for the review. Mikey and his team really appreciated the kind words and the review. We here at Tony Serra Nissan appreciate you as a customer and should you need us please simply let us know. Thanks again, Team Tony Serra Nissan

August 16, 2019

Above and Beyond! I cannot say enough good things about my experiences in the last year with Tony Serra Nissan. From the purchase process to service, the team working More

by vanessazavodsky1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mikey, Shan Bell
August 15, 2019

Great service, friendly helpful service personnel. Have had my vehicle serviced here for a couple of years. The staff here are very friendly and helpful to keep your vehicle in safe shape. More

by worcfeet5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know the names
August 14, 2019

Service Department I had an appointment at 9 and was out by 9.30. Very friendly and accommodating. They have snacks and water for customers. I didnt try any but it was More

by cindyhancock40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shan Bell
Aug 22, 2019 -

Tony Serra Nissan responded

Thank you so much for the kind review. We try really hard to provide truly exceptional service and love when customers let us know that we did just that. If you should need anything please let us know. WE appreciate you as a customer. Team Tony Serra Nissan

August 13, 2019

service call I had a great experience with this dealership. They are always courteous, friendly and do a great job. I normally speak with Mikey and he is great t More

by debi.bladow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mikey
Aug 22, 2019 -

Tony Serra Nissan responded

Thank you so much for the review, we can't tell you how much that means to the service department to hear from the customer that their visit was a good one. Mikey is a great team leader and is doing a great job in service. I showed him this and he was tickled that you wrote this review. We love our customers here at Tony Serra Nissan. Team Tony Serra Nissan.

August 12, 2019

FANTASTIC SERVICE AND ALWAYS WITH A SMILE AND FRIENDLY FACES SERVICE IS ALWAYS GREAT AND EXPLAINED IN DETAIL WHAT THEY DID TO YOUR VEHICLE. EVERYONE HAS ALWAYS BEEN VERY FRIENDLY. I DRIVE 50 MILES TO THIS DEAL More

by patricia4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
FRED , Shan Bell
Aug 22, 2019 -

Tony Serra Nissan responded

Thank you so much for being such a loyal customer here at Tony Serra Nissan, from service, to sales, we really appreciate you and your family. Should you guys ever need anything please simply let us know. Thank you again, Tony Serra Nissan

...
105