Toothman Ford

Thanks The quality of service and professionalism here is top notch from the customer relations point of view. (I was in for an oil change and a tire rotat The quality of service and professionalism here is top notch from the customer relations point of view. (I was in for an oil change and a tire rotation on a new vehicle.) Scheduling was easy several days prior to my appointment, they took my car at the exact time of appointment, they had me out in the hour they said it would take, and I received a detailed "report card" of the 99 point inspection my car was given. The first oil change was free (purchased the vehicle there in January) and the tire rotation was $15. Apart from being efficient, the waiting area w/ huge widow is large and clean with a nice with a mix of tables, sofa and has coffee, WIFI, and TV. The BEST part about having given my business to this dealership is just how friendly everyone here is. Danny (sales) came over and spoke with me, Kathleen (I think that's the right name) had spoken with me on the phone before so came over to introduce herself and chat, and after booking the appointment I had told my fiance that it was such a nice change to get a service department that seemed to actually want my business. If you care about no hassle, friendly service and a great relationship with a dealer, then you will like doing business with Toothman Ford. They are definitely worth the trip to Grafton. Thanks, everyone. More

Adam Post This was my very first "New" vehicle purchase and Adam made it a great one. He took the time to make sure I was happy with my decision. I most definit This was my very first "New" vehicle purchase and Adam made it a great one. He took the time to make sure I was happy with my decision. I most definitely am a very happy customer. Thanks Adam! More

Barbara Adam was quick to get up and help as soon as I entered the door, and very professional with being aggressive. He listened to what I said and gave me t Adam was quick to get up and help as soon as I entered the door, and very professional with being aggressive. He listened to what I said and gave me the options on what he had available. I was never pressured and he offered options all the way and when I had made my decision he was on top of moving things along and explaining them to me (even the second time or 3rd...lol) . I would HIGHLY recommend this dealership and Sales rep (Adam) to all my friends and family... It made getting a new car painless ;) More

Great from start to finish! Dan put in extra effort to find the lowest interest rate possible. My trade in was very fair, more than I was expecting. Kathryn was nice enough to entertain my two boys so I c find the lowest interest rate possible. My trade in was very fair, more than I was expecting. Kathryn was nice enough to entertain my two boys so I could finish the paperwork. Mike was very helpful in picking out extras (floor mats, seat covers, etc) and had an excellent variety to choose from. Rob was patient while we went through the paperwork and encouraged me to ask questions as we processed through it. I can not say enough good things about you guys, you were all great. Thanks to all of you, and JR, for an outstanding experience. More

I was in a horrible car accident in February needless to say my 2013 Ford Fusion was totaled. So waited for things to get paid off from the insurance and gap. So I was seeking interest in a used 2013 Edge. say my 2013 Ford Fusion was totaled. So waited for things to get paid off from the insurance and gap. So I was seeking interest in a used 2013 Edge...and bam!!! There is was a used Limited AWD Ford Edge with 30,000 miles for only $25,000!!! My jaw dropped and I was sold. I emailed Donnie and he was quick to email me and get me my payment I could afford and got me an awesome rate!!! I have purchased now 3 vehicles off Donnie and my parents has gotten 2 needless to say Toothman Ford is the best place to shop for new and even used automobile!!! A+ for customer service!!! More

I had been looking into buying a used Ford F-150 for over a month. When I went to Toothman Ford I did not have any intention of buying at that time, but the amazing service I received when arriving changed m a month. When I went to Toothman Ford I did not have any intention of buying at that time, but the amazing service I received when arriving changed my mind. The sales associate (Danny) who took me through the process and was very respectful and considerate. The rate and payments the financial department was able to get for me was incredible! It was the fastest, easiest car buying experience I have ever had and I was very impressed!!! I would without a doubt recommend any of my friends and family go to Toothman Ford for their next car buying experience because they will not be disappointed!!!! More

I WENT TO TOOTHMAN FORD TO TRADE IN A CAR FOR AN SUV THAT WOULD HANDLE BETTER DURING WINTER ROAD CONDITIONS. I WAS IN THE RED ON MY TRADE AND THEY WORKED WITH ME TO GET TO A PAYMENT THAT WAS WITHIN MY BUDGET WOULD HANDLE BETTER DURING WINTER ROAD CONDITIONS. I WAS IN THE RED ON MY TRADE AND THEY WORKED WITH ME TO GET TO A PAYMENT THAT WAS WITHIN MY BUDGET. I HAD TO TAKE MY 19 MONTH OLD WITH ME TO THE DEALERSHIP AND THEY ALLOWED HIM TO RUN AND PLAY AND ACTUALLY GAVE HIM TOYS TO PLAY WITH WHICH MADE THE BUYING EXPERIENCE MORE ENJOYABLE. THIS WAS DEFINITELY THE SMOOTHEST CAR BUYING EXPERIENCE I HAVE EVER HAD! MY SALESMAN (DANIEL LEACH) AND THE FINANCE GUY (RON) WERE EXCELLENT, FRIENDLY, AND VERY KNOWLEDGABLE ABOUT THE PRODUCTS AND EXTRA OPTIONS. I WOULD HIGHLY RECOMMEND THIS DEALERSHIP!!!! More

My wife and I have been going to Toothman Ford for all of our automotive needs for the past 2 1/2 years. Both the sales and service team have treated us with respect and kindness. Especially Sam Gerkin, he h our automotive needs for the past 2 1/2 years. Both the sales and service team have treated us with respect and kindness. Especially Sam Gerkin, he has sold us all three of our cars. No pressure, no rush, definitely the best salesman I have met. We are very impressed with the quality of customer service Toothman Ford has and enjoy doing business with them. This dealership is well worth the drive, considering we live over 1 1/2 hours away. More

This was my first time buying a car from a dealership, and I must say the employees at Toothman Ford made me feel at ease. My experience was very rewarding and I felt for the most part the employees care and I must say the employees at Toothman Ford made me feel at ease. My experience was very rewarding and I felt for the most part the employees cared about you. More

My husband David Vincent wanted to get me a newer vehicle, we had seen a Dodge Caliber that was on the lot, we decided to stop and take it for a test drive. We drove it and kind of liked it, but we vehicle, we had seen a Dodge Caliber that was on the lot, we decided to stop and take it for a test drive. We drove it and kind of liked it, but we kept looking and Danny asked me how I felt about Nissan vehicles, I said that I liked them and we ended up taking the Nissan for a drive and Dave and I both really liked the vehicle, how it handled and the price was very good for the year and it only had 8,700 original miles on it. Everything went smoothly with the financing and all the paperwork! I really Love my vehicle and I would like to thank Danny for telling me about it!!! More