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Towbin Dodge RAM
Henderson, NV
1,310 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,310 Reviews of Towbin Dodge RAM
October 13, 2013
After disappointing attempts to negotiate and possibly purchase a vehicle from other automobile dealers in the area, we decided to visit Towbin Dodge to see if they could help us. From the time we drove i purchase a vehicle from other automobile dealers in the area, we decided to visit Towbin Dodge to see if they could help us. From the time we drove into the store, we were immediately met by Shawn Shatwell who confirmed that Rebecca in Internet Sales had brought him up to speed on our situation concerning a credit matter. Both he and Jason Huffman assured us that Towbin Dodge would do everything possible to help us. After telling Shawn the type of vehicle we were looking for and what our personal requirements were, he suggested, and correctly so, a vehicle that met our needs as well as fit into our budget. After that, Kathy worked with us concerning our credit and contacted banking institutions in order to secure an approval for financing. After receiving a tentative approval, she outlined what additional documents she would need us to bring in the next day to verify our personal information with the banks in order to receive a final approval. The next day Jennifer continued working with the banks in order to secure for us the lowest possible interest rate and Tom Lasko provided us with options, such as GAP insurance, for our contract. Even though at times I felt discouraged thinking we would not get financing approval, and even though I was not always in the best of humor, the Towbin team never gave up. The total number of hours that these individuals spent just on our case alone was nothing short of amazing. As a result, I was able to drive out that day in my dream car, a 2014 Dodge Challenger R/T Hemi. I still can't believe its true every time I look at my new Dodge. I will never be able to fully thank the Towbin Dodge team that worked with us for what they did to help us. That is just not possible. But I can tell you that both my wife Debbie and myself have already made the decision that we will only shop for our future vehicles at Towbin Dodge, and that we will always promote the store to friends and colleagues. Again, thank you Towbin Dodge for making me happy by allowing me to achieve one of my personal goals. Robert E. Kohl, J.D., Lead Instructor for Paralegal Studies, Everest College, Henderson Campus. More
by bkohl
Employees Worked With
Shawn Shatwell, Jason Huffman, Kathy and Jennifer (Credit/Finance), Tom Lasko (F&I)
October 07, 2013
We had only talked to Lloyd over the phone about a Jeep we saw in a magazine. That car sold, so Lloyd told us about another Jeep. We checked it out on-line and liked the car and the deal. Lloyd gave us all we saw in a magazine. That car sold, so Lloyd told us about another Jeep. We checked it out on-line and liked the car and the deal. Lloyd gave us all the info we needed over the phone. We were literally sold before we even saw the Jeep in person. We set a time to view the Jeep and met Lloyd with in minutes of arriving at the dealership. From the get-go, everything moved along nicely. Lloyd was honest and fair, two words not usually used when talking about car salesman. In about an hour and a half, (the length of a movie), we were driving away in our new-used Jeep! Thanks Lloyd, you made car shopping fun! And thank you Towbin, you made it so easy! More
by kittytroth
Employees Worked With
Lloyd "Dick James" Hicks
September 12, 2013
I walked into the dealership on a whim at 8 p.m. on a Saturday with no intention of buying a car. Not only were the salesmen nice, but they were determined to find me the car I wanted. They worked with m Saturday with no intention of buying a car. Not only were the salesmen nice, but they were determined to find me the car I wanted. They worked with my limited budget, and were able to get me a payment I could afford. The team went above and beyond to make sure I was happy and actually stayed two hours passed closing to get me the car I wanted! So happy with my new car! More
by alliem1988
Employees Worked With
Adrian Baca
August 26, 2013
Lloyd was an awesome sales consultant. He got me the right vehicle, at the right price. He was very thorough with his paperwork and in explaining every detail of the sale. right vehicle, at the right price. He was very thorough with his paperwork and in explaining every detail of the sale. More
by ssgtbrooks
Employees Worked With
Lloyd Hicks
August 02, 2013
Thomas Kasko might be the easiest-going car salesman ever. I think most of us find salesmen very pushy. He spent three days with me, helping me find the right car, and going over the numbers for hours ever. I think most of us find salesmen very pushy. He spent three days with me, helping me find the right car, and going over the numbers for hours. He never made me feel intimidated, rushed, or like my sale didn't matter. He is so nice, in fact, that after his manager Kathy upset me very much, he made a point in contacting me after I left, apologizing for her behavior. I could not give him higher praise-- he truly is a gentleman, and he wants you to understand what you're paying for. I would recommend him to absolutely anyone who wants to buy a car; obviously he wants the sale, but he'd much rather make you comfortable in the process. More
by kjensen0417
Employees Worked With
Thomas Kasko
August 01, 2013
I will never shop anywhere else. This is the best dealership in Las Vegas. Dennis Bell was amazing. I am so glad that we went there first. Thank you Towbin Dodge and thank you Dennis. dealership in Las Vegas. Dennis Bell was amazing. I am so glad that we went there first. Thank you Towbin Dodge and thank you Dennis. More
by AlPugner
Employees Worked With
Dennis Bell
July 31, 2013
I was not happy with my current car,and wanted to explore I was not happy with my current car,and wanted to explore my options. Thomas listened to what I wanted , and what i did not want . He made sugggest I was not happy with my current car,and wanted to explore my options. Thomas listened to what I wanted , and what i did not want . He made sugggestions . I wanted to drive fa few different cars to look at options. I never felt rushed , and belived he was there to help me find the perfect car . This was the best experience I have had buying a car ever . Thanks also to Scott Stephens the sales manager , and Howard in finance . More
by bellannie
Employees Worked With
Thomas Testa
July 24, 2013
I never got to visit your dealership due to Mr. Lloyd Hicks attitude. I don't see what it matters why someone is looking to purchase a vehicle that is in a different state than where the person lives. I Hicks attitude. I don't see what it matters why someone is looking to purchase a vehicle that is in a different state than where the person lives. I was going to visit your dealership on the grounds of I used to watch the "King of Cars" on A&E when it was on tv and thought it would be a great dealership. However Mr. Hicks only gave me the 3rd degree over it, therefore I have decided not to come to your dealership to purchase another vehicle. You say your #1 in the nation however with employees like this I don't see how you'll keep it let alone got it in the first place. More
by meanmarty82
Employees Worked With
Lloyd Hicks
July 15, 2013
This was the best car buying experiences we've had in a long time!! We came to Towbin because of your reputation with our family members and Judd proved they were right! He was friendly and very patient, a long time!! We came to Towbin because of your reputation with our family members and Judd proved they were right! He was friendly and very patient, as I changed my mind on which vehicle I wanted a few times! I am beyond thrilled with my purchase and won't hesitate to refer others! I also have to mention the GM was exceptional as well!! More
by beccabull77
Employees Worked With
Judd
July 09, 2013
Thomas was fabulous in finding the exact vehicle I was looking for. He provided excellent customer service and I would definitely recommend him to anyone looking for a seamless car purchase experience. looking for. He provided excellent customer service and I would definitely recommend him to anyone looking for a seamless car purchase experience. More
by wfrancey
Employees Worked With
Thomas Testa
