Towbin Dodge RAM - Service Center

The dealership provided me with excellent service and was able to answer every question that I had for them. Overall great experience. able to answer every question that I had for them. Overall great experience. More

Jeremy at Tobin Dodge has provided the best customer service imaginable. I was off to a ruff start with my recent visit, however Jeremy stepped in and resolved everything possible. I can’t recall the service imaginable. I was off to a ruff start with my recent visit, however Jeremy stepped in and resolved everything possible. I can’t recall the last time anyone in customer service has done such a great job. Additionally, I was extremely impressed with his memory and attention to detail. I has said only once that I was interested in metal valve stems on my tires and he totally remembered. Apparently Ram does not make one so it didn’t happen, but now I know…. Thumbs way up! More

Towbin dodge is great. I’ve gotten my kids car through them and now I’m getting another one for the wife. We spoke to Kevin and he was really helpful with all my questions. 10/10 them and now I’m getting another one for the wife. We spoke to Kevin and he was really helpful with all my questions. 10/10 More

They repaired my window and gave me a new battery. I came for an oil change and was upset after the window was damaged. Andre and Robert acted quickly and resolved the issue. They were extremely helpful. for an oil change and was upset after the window was damaged. Andre and Robert acted quickly and resolved the issue. They were extremely helpful. More

Horrible Service writer communication and incomplete tire rotation setup. Had to wait 1 hour after my truck service was complete. Could not get anyone to get my invoice so I could leave. When I got home, I f rotation setup. Had to wait 1 hour after my truck service was complete. Could not get anyone to get my invoice so I could leave. When I got home, I found out that the tech who worked on my truck did not readjust my tire pressure to factory specs. I had to adjust the pressure myself to get the waring light to go off. Truck specs are 65 in front and 80 in the back so I had to let air out of the front tires and fill the back tires to 80 PSI. I was also told to wait even though I could physically see my truck parked in the lot. They finally had to get another service writer to retrieve my paperwork to check me out. More

Service Advisor was fine. It was what occurred after my first visit. 1) There as an out taillight not advised about. 2) I purposely left one of the windshield wipers off and the mechanic nor the advisor first visit. 1) There as an out taillight not advised about. 2) I purposely left one of the windshield wipers off and the mechanic nor the advisor even noticed it. 3) "the worst part" I began getting calls from a call center in CA about my the suggested service I should pay attention too at Towbin Dodge. The work that was done was for that service. 4) I am now getting junk mail in my mailbox about KIA cars at Towbin KIA. Like why do I want your crap in my mailbox? 5) Now I just got a phone call on a phone number I only give out to certain entities and was a phone call about extended warranties. Not for certain.. but I am wondering if Towbin Dodge has prostituted my contact information? I am not happy with Towbin Dodge at this point. Chapman Dodge is even worst. Las Vegas so far has HORRIBLE Auto Service. By the way this survey sucks for asking stupid questions about Contactless Service! Sanitation! Jesus.. Just plain stupid questions. More