"During our visits to this dealership we dealt with a..."
During our visits to this dealership we dealt with a number of people from JC, Jamael kevin ozzy and Freddy are the names I remember. They waste your time, make you make multiple trips to the dealership, false promises and even change the papers that you signed after you leave. We had traded my car for a Durango, or so we thought, and had the Durango for almost a month when we got a call from freddy saying he "found another rebate" after we left so he added it to the deal and the bank rejected the offer, but hey I got you approved for less and you just have to sign new papers. We go to sign and it was going to be more expensive!! they raised the interest rate and increased the length of the loan but thought that throwing in things we'd already sign to "for free" would make it all better. When we refused and asked multiple times for my car back ozzy became very unprofessional saying to my fiancee "I'm not going to beg you to buy the car" and stormed out of the room. Not only did they lose my business on that vehicle on that day but they only proved what lying snakes they, Towbin dodge, are. Could not be any less pleased with my experience or their service. I will never go there again and I will not ever recommend their business.
A week after the last incident i was contacted by lloyd anderson. I did not take his call as i was very upset. He then texted me the info he wanted to share. I had my fiancee call him to hear out his offer. Lloyd offered exactly what we asked for when we went in the previous 2 times. He explained that freddy had misspoke about changing papers after the signing that it was simply an overlook on their part. Today we were able to go in and sign papers and leave in the Durango in 2 hours as xxxxx to the 12.5 hrs we were there the first time or the 4 hrs the second. We were also able to ensure repercussion for those that need it so nobody else will have deal with that again. I Will recommend anyone to see Lloyd Anderson at towbin.
Employees Worked With
Other Employees :
Jamael, JC, kevin, Lloyd anderson
"Great experience from start to finish with Lloyd Hicks!..."
Great experience from start to finish with Lloyd Hicks! Went in looking for a used car with a trade in that I was completely upside down on. Lloyd worked with me and actually got me into a new Scat Pack Charger.
"This is my second car that I have purchased from Towbin..."
- Reginald Pullins
This is my second car that I have purchased from Towbin Dodge in the past 5 years . This time my experience was exceptional. Dominik was my sales person. Dominik was very passionate throughout the entire process. Dominik made me and wife feel very comfortable. We did not feel like we were being rushed or pressured like we have in the past from other dealers. I will definitely be buying again from Towbin Dodge in the future.
Thank You again from
Employees Worked With