Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
520 Reviews of Towbin Dodge RAM - Service Center
Sort by
August 20, 2021
They repaired my window and gave me a new battery. I came for an oil change and was upset after the window was damaged. Andre and Robert acted quickly and resolved the issue. They were extremely helpful. for an oil change and was upset after the window was damaged. Andre and Robert acted quickly and resolved the issue. They were extremely helpful. More
by Hendersonc
Employees Worked With
Andrae Williams, Robert Courts
June 25, 2021
Horrible Service writer communication and incomplete tire rotation setup. Had to wait 1 hour after my truck service was complete. Could not get anyone to get my invoice so I could leave. When I got home, I f rotation setup. Had to wait 1 hour after my truck service was complete. Could not get anyone to get my invoice so I could leave. When I got home, I found out that the tech who worked on my truck did not readjust my tire pressure to factory specs. I had to adjust the pressure myself to get the waring light to go off. Truck specs are 65 in front and 80 in the back so I had to let air out of the front tires and fill the back tires to 80 PSI. I was also told to wait even though I could physically see my truck parked in the lot. They finally had to get another service writer to retrieve my paperwork to check me out. More
by 808to702
Employees Worked With
Hector Rodriguez
June 02, 2021
Service Advisor was fine. It was what occurred after my first visit. 1) There as an out taillight not advised about. 2) I purposely left one of the windshield wipers off and the mechanic nor the advisor first visit. 1) There as an out taillight not advised about. 2) I purposely left one of the windshield wipers off and the mechanic nor the advisor even noticed it. 3) "the worst part" I began getting calls from a call center in CA about my the suggested service I should pay attention too at Towbin Dodge. The work that was done was for that service. 4) I am now getting junk mail in my mailbox about KIA cars at Towbin KIA. Like why do I want your crap in my mailbox? 5) Now I just got a phone call on a phone number I only give out to certain entities and was a phone call about extended warranties. Not for certain.. but I am wondering if Towbin Dodge has prostituted my contact information? I am not happy with Towbin Dodge at this point. Chapman Dodge is even worst. Las Vegas so far has HORRIBLE Auto Service. By the way this survey sucks for asking stupid questions about Contactless Service! Sanitation! Jesus.. Just plain stupid questions. More
by BrentJames007
Employees Worked With
Rosa Mariscal
July 08, 2020
Amel continues to impress. Friendly, knowledgeable with diesel trucks, always remembers your name and vehicle. Continues to get you The best deals , the value for your money, and treats you like family. diesel trucks, always remembers your name and vehicle. Continues to get you The best deals , the value for your money, and treats you like family. highly recommend this young man as your service advisor !! More
by Sasham250
Employees Worked With
Amel Sinanovic
June 27, 2020
I would just like to shout out to Norman Soriano for his outstanding customer service, I expressed my frustration with my 700am app. At the service center when I arrived at Dodge there was 8 cars ahead of m outstanding customer service, I expressed my frustration with my 700am app. At the service center when I arrived at Dodge there was 8 cars ahead of me...and why did I need an app. when they booked 11 app. At 700am, but Norman was great if it wasnt for him I would rather pay for my service and be treated with great customer service, Norman made it great for my service on 6-27-20. More
by Marianybkworth
Employees Worked With
Norman Soriano
May 27, 2020
Mr Cardenas was excellent but the other first person I talk to should be fire , rude non educated , his name is Amel sinanovic , I as a client don’t understand why you guys keep him in the customer care p talk to should be fire , rude non educated , his name is Amel sinanovic , I as a client don’t understand why you guys keep him in the customer care position , Mr Cardenas is a total different person thank for your time and your help Mr Cardenas you are Awsome More
by Osunobatista
Employees Worked With
Mr Soriano was great thank you , Norman Soriano
March 22, 2020
Alway on to the points . She let me know what i need to be done with my car. Alway give me best deal possible , thank for great service keep up good job mary be done with my car. Alway give me best deal possible , thank for great service keep up good job mary More
by Junnie
Employees Worked With
Oscar Palma, Mary Yom, Danny Pacheco
March 22, 2020
Outstanding service Always Great service!! Everyone here is always friendly and professional making the experience very positive. This particular visit my service represe Always Great service!! Everyone here is always friendly and professional making the experience very positive. This particular visit my service representative was Michael He was knowledgeable, polite, and friendly. The service was done promptly and correctly. More
by dodgeowner
Employees Worked With
Michael Rains
February 08, 2020
Best Service Norman was professional and great customer services. I will recommend anyone to bring your vehicle to service and have Norman take care of your car ne Norman was professional and great customer services. I will recommend anyone to bring your vehicle to service and have Norman take care of your car needs. More
by dodgeowner
Employees Worked With
Norman Soriano
January 22, 2020
Good employees make Tobin the best With this being my first visit, Mr. Williams made me feel proud to drive a Dodge when he greeted me as soon as he saw me. Mr. Williams took really goo With this being my first visit, Mr. Williams made me feel proud to drive a Dodge when he greeted me as soon as he saw me. Mr. Williams took really good care of me when the others did not and he really showed that he wanted to help. Its because of Mr. Williams that I will come back to Tobin and I hope that I'll have another good experience . More
by Tristan
Employees Worked With
Andrae Williams
