Towbin Dodge RAM - Service Center

Dodge SRT Demon Since I have purchased my vehicle, I have had a few good people take care of me. One rep stands out with my recent visit. Jeremy@towbin dodge Henderso Since I have purchased my vehicle, I have had a few good people take care of me. One rep stands out with my recent visit. Jeremy@towbin dodge Henderson Auto Mall. This guy went above and beyond to make sure my ride was the way it is supposed to be. Whether a service check or other cosmetic issues, Jeremy has been the go -to man. Thank you again Jeremy, for your speedy help and support, as a true muscle car enthusiast. Joe More

Service and warranty work Service writer Amel is awsome !! Very knowledgeable and personable. Has everything completed in less that an hour and that included some miscellaneo Service writer Amel is awsome !! Very knowledgeable and personable. Has everything completed in less that an hour and that included some miscellaneous things I wanted done. Great job boys !!!! More

Amazing customer care. I was initially disappointed by the service, so Chris took care about me and solved the issue at no cost. She also offered me the tank. Thank you Chr I was initially disappointed by the service, so Chris took care about me and solved the issue at no cost. She also offered me the tank. Thank you Chris. Kind regards, Tristan More

Best service department ever My truck went into limp mode while I was in town for a job interview, Andrae and Amel got my truck in immediately and helped me with a car rental whic My truck went into limp mode while I was in town for a job interview, Andrae and Amel got my truck in immediately and helped me with a car rental which eased my stress with the entire situation, I was told it would just be a diagnostic fee of $169 I believe, but it turned out to be related to a recall that was on the vehicle and they did not charge me the fee or for the rental car, yes it was still a 4 hour drive to go back to pick up my truck but they honestly made the situation as smooth as possible, I’ve used a few different Dodge service departments out here in California and none of them have been that fast and knowledgeable in repairing my truck, and customer service is second to none at Towbin, I will definitely be making that drive for any of my future service work (yes it’s worth it) and maybe my new truck will be purchased there as well. Thanks Amel and Andrae for everything, keep it up!!! More

Perfect Service! They checked everything and the service was awesomely great! They cleaned and flush the radiator and did also the oil change. And got a 3 visit oil ch They checked everything and the service was awesomely great! They cleaned and flush the radiator and did also the oil change. And got a 3 visit oil change deal for a good price! More

Service was Perfect! I did not have to wait long at all and I got a car wash.. Service agent was very knowledgeable and helpful... was Perfect! I did not have to wait long at all and I got a car wash.. Service agent was very knowledgeable and helpful... More

River Yes they forgot to install the GPS unit on my 2019 Ram 1500 until 10 days later when I tried to activate the Evts oops the Esn# and plan code were mis Yes they forgot to install the GPS unit on my 2019 Ram 1500 until 10 days later when I tried to activate the Evts oops the Esn# and plan code were missing so I called the financial manager who should give me the package but I didn’t get any response so I called the sales person and I didn’t got the call back either at this moment I didn’t know what to do anymore.Because I already paid for it so I decided to call their customer care department to try my luck on the answering machine.And few hours later Chris Douglas called me back and told me what happened to the GPS on my truck.After that we had appointment set up on incoming Monday.After the Evts installation completed I want to say thank you Greg( service Forman) did the wonderful job thanks again. More

Service and recall Excellent service writer (Amel), knowledgeable and polite. Recall and oil change performed in less than an hour and all was visible from the waiting Excellent service writer (Amel), knowledgeable and polite. Recall and oil change performed in less than an hour and all was visible from the waiting area. Dealership is clean and has some nice amenities for waiting guests. Highly recommend !! More

Brandon Zuñiga is 10+ Brandon Zuñiga, thank you very much for the excellent and professional work you gave my car.I went home with peace in mind knowing that my car is in g Brandon Zuñiga, thank you very much for the excellent and professional work you gave my car.I went home with peace in mind knowing that my car is in good hands of professional people like you, that you know how to do your job.I appreciate the professional way in which you conducted yourself to me as a client, and how you answered all my questions. Thanks again. More

Regular maintenance Took my truck in for its 6 month maintenance. I had a very good experience working with Andrae. He was very polite and courteous, thank you andrae f Took my truck in for its 6 month maintenance. I had a very good experience working with Andrae. He was very polite and courteous, thank you andrae for all your help. More