Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
520 Reviews of Towbin Dodge RAM - Service Center
Sort by
June 05, 2019
Perfect Service! They checked everything and the service was awesomely great! They cleaned and flush the radiator and did also the oil change. And got a 3 visit oil ch They checked everything and the service was awesomely great! They cleaned and flush the radiator and did also the oil change. And got a 3 visit oil change deal for a good price! More
by Danzkie
Employees Worked With
Brandon
June 01, 2019
Service was Perfect! I did not have to wait long at all and I got a car wash.. Service agent was very knowledgeable and helpful... was Perfect! I did not have to wait long at all and I got a car wash.. Service agent was very knowledgeable and helpful... More
by Dave
Employees Worked With
Brandon Zuniga
May 24, 2019
River Yes they forgot to install the GPS unit on my 2019 Ram 1500 until 10 days later when I tried to activate the Evts oops the Esn# and plan code were mis Yes they forgot to install the GPS unit on my 2019 Ram 1500 until 10 days later when I tried to activate the Evts oops the Esn# and plan code were missing so I called the financial manager who should give me the package but I didn’t get any response so I called the sales person and I didn’t got the call back either at this moment I didn’t know what to do anymore.Because I already paid for it so I decided to call their customer care department to try my luck on the answering machine.And few hours later Chris Douglas called me back and told me what happened to the GPS on my truck.After that we had appointment set up on incoming Monday.After the Evts installation completed I want to say thank you Greg( service Forman) did the wonderful job thanks again. More
by River
Employees Worked With
Chris Douglas
May 15, 2019
Service and recall Excellent service writer (Amel), knowledgeable and polite. Recall and oil change performed in less than an hour and all was visible from the waiting Excellent service writer (Amel), knowledgeable and polite. Recall and oil change performed in less than an hour and all was visible from the waiting area. Dealership is clean and has some nice amenities for waiting guests. Highly recommend !! More
by Sasham250
Employees Worked With
Amel sinanovic, Brenda Acosta
April 30, 2019
Brandon Zuñiga is 10+ Brandon Zuñiga, thank you very much for the excellent and professional work you gave my car.I went home with peace in mind knowing that my car is in g Brandon Zuñiga, thank you very much for the excellent and professional work you gave my car.I went home with peace in mind knowing that my car is in good hands of professional people like you, that you know how to do your job.I appreciate the professional way in which you conducted yourself to me as a client, and how you answered all my questions. Thanks again. More
by Beatriz LV.
Employees Worked With
Brandon Zuñiga (Zuniga).
April 01, 2019
Regular maintenance Took my truck in for its 6 month maintenance. I had a very good experience working with Andrae. He was very polite and courteous, thank you andrae f Took my truck in for its 6 month maintenance. I had a very good experience working with Andrae. He was very polite and courteous, thank you andrae for all your help. More
by Hart71
Employees Worked With
Andrae
March 14, 2019
Fix my car They gave me a very good service thank you joshua for your service. My car was ready more fast the time he told me I love the service they give to me They gave me a very good service thank you joshua for your service. My car was ready more fast the time he told me I love the service they give to me More
by Nidia
Employees Worked With
Joshua
March 11, 2019
Best Service Thank you Isaial and Danny Pacheco for a great service experience when I brought my 2018 Dodge Charger Scat Pack my electrical circuit on my brak Thank you Isaial and Danny Pacheco for a great service experience when I brought my 2018 Dodge Charger Scat Pack my electrical circuit on my brakes ground out and nothing worked my tail lights would not turn off this is my 12 car that I bought at Towbin Dodge I went to service dept with out an appointment they had my car repaired in two hours and change my oil Thank you OUTSTANDING SERVICE you are the best Albert & Tanisha D More
by raelynn64
Employees Worked With
Isaiah & Danny Pacheco
March 10, 2019
Firs Car dealership purchase gone wrong, lemon alert On march 19th i purchased a used 2013 Dodge Dart Sxt 2.0L. During the sale process i had found out would need to put a down payment of $1,000 down to On march 19th i purchased a used 2013 Dodge Dart Sxt 2.0L. During the sale process i had found out would need to put a down payment of $1,000 down to be considered for financing. I told Maria i had been offered a better deal and wanted to shop around a bit, told her i wanted to go check out a couple cars sold cash for title person to person personaly owned vehicles, etc... as well as visit a couple smaller lots. After walking out Maria had followed me and literally begged and pleaded asking what she would have to do to get my business. Next she had mentioned if i buy from a personally owned vehicle, i wouldnt have any warranty or peace of mind like i would have if i purchase from her., and told me the 2013 Dodge Dart had 68,000 miles on it been fully inspected,smogged so i would have no worries there. Then she said if the car were to break down or require work everything would be covered by Dodge, and would be given loaner vehicle, instead of leaving me paying to fix the car and get rent a car personally. She proceeded to promise i was getting a great running car that had just been serviced, inspected, great interior and that it had very low miles for a 2013. She continued on about how great the interior and flatscreen in dash stereo is and no worries getting it to pass smog and no worries about having to put the car in the shop any time soon, and have to pour more money into it right after purchasing it. She had then said most importantly the warranty is what your really paying for. Which would keep me from going out of pocket to fix any problems. Especially after putting $1,000 down on car and payments of $234 monthly i realized it would be the best purchase for me. Well not even 1 week passed and i had to take to Dodge service department. Who had told me i would need all new motor mounts & pan guard under vehicle plastic chassis guard costing over $1,000 with parts and labor and that i had to pay it all . Come to find out it has a bad pulley as well. Its only been 2 weeks since purchased and im wishing i never walked in and met Maria and her staff. Empty lies and promises ruined my first car buying experience More
by Ldseven7
Employees Worked With
Maria Ramos
February 19, 2019
Service Great service. Done is a timely manner. Service writer Branden was right on top of things and kept me informed the entire time. awesome experience, Great service. Done is a timely manner. Service writer Branden was right on top of things and kept me informed the entire time. awesome experience, More
by Randi
Employees Worked With
Branden
