Towbin Dodge RAM - Service Center

Excellent service I recently came to Towbin dodge to pick up car that was being serviced and left with a brand new car thanks to the best saleswoman ever, Melissa Maldo I recently came to Towbin dodge to pick up car that was being serviced and left with a brand new car thanks to the best saleswoman ever, Melissa Maldonado !! More

michael great Having just bought a used dodge caravan and was having service done when I saw another dodge van that was better suited to my needs. I met Bryon who Having just bought a used dodge caravan and was having service done when I saw another dodge van that was better suited to my needs. I met Bryon who worked on a deal that allowed me to switch vehicles with no money down from me 2 years ago. From the time I have owned this vehicle, the only thing it has needed was the scheduled maintenance . I saw Bryon as I was passing the dealership and decided to stop in and let him know how pleased I was on his conduct and handling of the sales process.If you decide to buy a new or used car please allow one of the other sales staff to assist you. I feel confident that Bryon who has been promoted to recruitment and training has had a lot to do in allowing the sales staff to be as courteous and friendly in dealing with all who come in contact with this dealership. More

thanks jerrel After purchasing my car from another dealership I'm bring it to Towbin Dodge Service due to GREAT customer service. Thank you Jerrell and Scott and By After purchasing my car from another dealership I'm bring it to Towbin Dodge Service due to GREAT customer service. Thank you Jerrell and Scott and Byron. More

Service Department goes above and beyond I had a issue with my 2012 Ram 1500 when my transmission got stuck in 4th gear or better known as limp mode. Now let me remind you I bought my truck a I had a issue with my 2012 Ram 1500 when my transmission got stuck in 4th gear or better known as limp mode. Now let me remind you I bought my truck at a differant dealership and when I did I bought 3 at one time. one for me , one for my brother and one for my father. Yes I was blessed with a lawsuit settlement so I decided to buy some trucks. Anyways the service I recieved from that dealership was terrible so I decided to go to Towbin Dodge. First the service writer Freddie made me feel welcome from the moment I got there. He listened to me when explaining what was wrong, offered me a beverage and made sure I had a rental to use while my truck was in service. The thing I find fantastic was that Freddie kept me up to date the entire time my truck was being fixed and to top it off my truck was fixed within 48 hours!!!! Unbelievable customer service and my truck drives like it never happened. Hats off to you Freddie you have definetly earned a customer for life . Now I just wish I had bought my trucks at Towbin, but I know where i'll be buying my next one . Thanks again Freddie you and the staff at Towbin are the true meaning of customer service and I cant say thank you enough.... More

I highly recommend! Thank you for fast, efficient service that was very friendly, too! That goes a long way when we all have a choice as to where we take our cars for ser Thank you for fast, efficient service that was very friendly, too! That goes a long way when we all have a choice as to where we take our cars for service. I'm glad I made a great choice! Will definitely go back. More

GREAT SERVICE Brought my 2013 Dodge Ram in for service I was experiencing a bad vibration, as always John (Shop Foreman) diagnosed the vehicle and as always was rig Brought my 2013 Dodge Ram in for service I was experiencing a bad vibration, as always John (Shop Foreman) diagnosed the vehicle and as always was right the first time. Greg (Service writer) as always made sure that I was well taken care of and treated me like family. Oscar (Service director) made sure he spent what ever time necessary making sure warranty would be upheld and JR (Service Manager) took the time to make sure that all was handled very professional.I would with out hesitation recommend Towbin Dodge to all my family, friends, co-workers and customers. As always very **CLASS ACT PEOPLE** More

STOP! I purchased a new Dodge Avenger for my daughter. Albeit there have a few minor service items needing attention, BUT, Oscar and Steve treated each of o I purchased a new Dodge Avenger for my daughter. Albeit there have a few minor service items needing attention, BUT, Oscar and Steve treated each of our concerns as if it were a MAJOR issue. The attention to detail, extreme customer satisfaction and genuine concern form each of them is WAY more than one would ever expect. My last name might as well BE "Towbin". No matter how gruff I was toward them and the issue, it made no difference. They never lost sight of "why" they had a job. Because they actually enjoy making people happy. You can't fake that. I truly feel like a member of the Towbin family and am very grateful for their extraordinary desire to please the customer. More