Towbin Dodge RAM - Service Center

Floyd Dotson has been assisting me with a difficult insurance matter with my Truck. He has been the only one really helping, and is much appreciated. insurance matter with my Truck. He has been the only one really helping, and is much appreciated. More

I was on a road trip cross county (stating in St. Louis) in my 2024 Ram 2500 with the Cummings engine. While on US 93 (in AZ, a rough road) about 40 miles outside Las Vegas, I got a diesel exhaust s Louis) in my 2024 Ram 2500 with the Cummings engine. While on US 93 (in AZ, a rough road) about 40 miles outside Las Vegas, I got a diesel exhaust system message with a ping every couple miles. It said, see dealer. This was Thursday, 28 Dec. They indicated that it would be 48 hours before they could get it in and I could possibly get it back on Tuesday the 2nd. I planed to leave on the next leg of my trip on 3 Jan. Needless to say I was sweating it because of the holiday weekend but had no choice but to leave my truck. Of which I made clear to Chris. I was pleasantly suppressed to get a call from Chris the next day on the 29th (Friday) that the issue with my truck was found and corrected. Misaligned pin in a connector. I greatly appreciate Chris's help and that of the technicians in the service department for a quick resolution to my issue. From a former USAF aircraft mechanic, well done, 5 stars. More

Chris my service adviser always kept me informed on where progress was with my truck and had it completed on time progress was with my truck and had it completed on time More

Best customer service. Employee's are very helpful and friendly for buying vehicles and getting your vehicle serviced. Employee's are very helpful and friendly for buying vehicles and getting your vehicle serviced. More

They are number 1 for a reason. Professional, and don’t treat their customers like mere cash cows, are skilled in auto tech and mechanics and don't do kindergarten stuff like forget Professional, and don’t treat their customers like mere cash cows, are skilled in auto tech and mechanics and don't do kindergarten stuff like forget to clean up the excess oil after an oil change. My vehicles are taken care of at Towbin. More

Great service and attitudes from all the staff. Lived the movie clip and they found an issue and ordered the part. Lived the movie clip and they found an issue and ordered the part. More

Towbin Dodge Ram's service center has always been top notch! Their service advisors are the best in the business! A+++ notch! Their service advisors are the best in the business! A+++ More

Amel was great! !! I picked my car up from service and he made sure I was aware of everything wrong with the car and what was fixed. He said lakes me to my car and op !! I picked my car up from service and he made sure I was aware of everything wrong with the car and what was fixed. He said lakes me to my car and opened the door for me. This customer service was next level. Thank you Towbin and thank you Amel. More

Excellent customer service and very professional staff. Let me know how long it will be was very cordial Let me know how long it will be was very cordial More

Towbin Dodge/Ram team members are very knowledgeable and attentive. They provide customers with great satisfaction. attentive. They provide customers with great satisfaction. More